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Husker Chevrolet
- Car Dealers
- Lincoln, NE
About this business
Location details
6833 Telluride Drive, Lincoln, NE, 68521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
All I can say is the used car place may attack you when you arrive on the lot but do your research before hand and do as much through email as possible and they are pretty decent to deal with. I wanted a specific car and the used car dealer was much more helpful than the new car dealer was and found me exactly what I wanted then got it here within 4 days. On top of that they didn't think the tires were up to par so surprisingly they put 4 brand new ones on for me that retail for about $600. Most places would say you get w... read more
Business response:
While we are glad that you enjoy your car and that in the end it worked out ok for you, we do apologize for the stress you experienced during your car buying process. We are under new management and our Genral Manager, Jerry Snyder, is working hard to change the culture and provide a less stressful, lower pressure environment to do business in. We are committed to improving our customer service and feed back like yours is vital to us being able to identify the problem areas so we can concentrate on practical solutions.
This place sucks! Horrible service horrible sales, lazy, needs new management, there's nothings good about this place besides building.
Business response:
We're sorry to hear about your recent experience at our dealership. Your feedback is important to us, and we take it very seriously. We strive to provide excellent service, and it’s clear we fell short during your visit. We would appreciate the opportunity to address your concerns directly. Please reach out to our General Manager, Steve Kurtz, at 402-858-9240. He is eager to hear from you and work towards a resolution. Thank you for bringing this to our attention, and we hope to improve your experience with us in the future... read more
Bought a vehicle from these guys and the paperwork and whole process has turn into a giant joke. I will NEVER come here again. Car was to be ready by a certain time, however I had to wait 6 hours later. Paperwork was also 2 hours late.
Business response:
Jessie, we hate to hear that you were not 100% satisfied with the speed of our buying process. As a company, we are striving to improve this and would like your feedback to use for future training. At your earliest convenience please reach out to Steve Kurtz at 402-479-7601.
Bought a used 2018 Suburban from them a month ago. Initial agreement was I would buy depending on how the paint and detail came out. When I got there a couple days later it was mostly clean... and the paint looked nice. Primarily because they kept it inside so I couldn't look at it in the sunlight. After I signed papers and took it for a fill up with the car salesman I pointed out what looked like runs in the paint. After taking it to some professionals, they said the detail person put an acid based substance on the car caus... read more
Business response:
Todd, we would like to get some more information about this paint issue you described with the vehicle you purchased. Please contact Steve Kurtz at SKurtz@HuskerAutoGroup.com.
Someone I knew recently bought a vehicle here, and I was not impressed when I saw its condition. I have worked at Chevrolet dealerships before. It seemed unprofessional that they did not even attempt to clean the car or fill it up with fuel before giving it to the customer. The sale itself was fine and the dealership is a nice place, it's just extremely unprofessional to sell a car in an absolutely filthy condition.
Business response:
We are sorry to hear you don't think your friend had a five star experience. To learn of this situation you have described we would encourage your friend to reach out to our manager, Terry Zimmerman, a call at 402-858-9240 and we will do our best to make this better. We hope to hear from them soon. Thank you.
Buying the vehicle went somewhat smoothly; however, after buying the truck is a different experience. The Finance Dept told us false information re: interest and when it would be charged. Multiple messages were left that were never returned. Promises were made and not followed through on. This isn't our first new car and we have NEVER been treated this way by a dealership. The treatment a customer receives after purchase is just as important.
If you are a single WOMAN with a child...do NOT purchase a vehicle from Husker Auto....they will totally take advantage of you... My daughter purchased a van from them February 15, 2018 because she needed a vehicle that her son's wheelchair would fit in...today is March 14, 2018 and the deal is still not done...they have made her come back and sign different paperwork (paperwork that should have been made clear before she ever left with the vehicle)...on that return they raised her interest rate and added another 6 months on... read more
Do not buy from this group. I purchased a used truck on 12/2 and am still trying to resolve $4k worth of unwanted items (paint protection and worthless extended warranty) that they slipped into my financing. Their tactics include calling you with the news that they've found a better finance rate, then pushing the paperwork on you to sign right away before you can read any of it over. When you call them out on their sketchy practices, they threaten to take the vehicle away from you. They ignore voice messages and do not r... read more
Business response:
Hello, we are sorry to hear that you were not satisfied with your visit to our dealership. We would like the chance to speak with you further about your time with us. Please contact Terry Zimmerman, 402-858-9240 at your earliest convenience.
I'm in Michigan, my son has my truck in Nebraska while in school. He took it to Husker Chevrolet because the airbag light came on. They ended up replacing a connector for the LH impact sensor. $27.40 for the part, $299.99 for labor and a $45 "Misc Charge". Are you F-ing kidding me? He'll never take it back there again.
Business response:
Thanks for the great review, Gordon! We are thrilled to hear that you enjoyed working with Jared. We hope to see you again at Husker Chevrolet!
Frequently asked questions about Husker Chevrolet
How is Husker Chevrolet rated?
Husker Chevrolet has a 4.1 star rating with 756 reviews.
When is Husker Chevrolet open?
Husker Chevrolet is closed now. It will open at 7:00 a.m.