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Husker Chevrolet
- Car Dealers
- Lincoln, NE
About this business
Location details
6833 Telluride Drive, Lincoln, NE, 68521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I brought my NEW truck in for ongoing noises with the drive line and brakes and they refused to fix the issues they know exist. On the third day they called to tell me my truck was ready and when I arrived to pick it up they hadn't done the oil change, tire rotation. They had my pickup for 3 plus days and all they did was an oil change on the 4th day. Husker Auto's idea of customer service and service management is a disaster. I've called to talk to the manager of Husker Auto and he won't return my calls, and the day I s... read more
If you need thier service department I rated 5 starts, you need to buy a car, find another deal
After choosing to invest over $82,000 in this company for a new Tahoe for my Wife in which the sales experience was quite remarkable and probably one of the best experiences imaginable while purchasing a new vehicle; particularly Farid, the sales professional who worked with us. However, once the check has cleared, they no longer care about your business! We have been attempting to get the vehicle in for its first scheduled service since Monday as well as scheduling the ZakTek and MPP services that we elected to pay an add... read more
Business response:
Mike, we are very disappointed to hear we failed to provide you with the quality experience you and all customers at Husker Auto Group deserve. We understand that our service director Kris Hinderks has been in contact with you to resolve this. Please let us know if there is anything else we can do for you, please contact General Sales Manager Terry Zimmerman, 402-858-9240.
bought a brand new 2017 chevy cruze have driven the car 8 time the farthest being 60 miles already have multiple problems with car. Called them up told them about the car didn't really seem to care. First person I talked to had an attitude about me wanting to talk with someone else. I just wanted them to be aware of my situation the car was in shop for a week before I could drive it mind you I don't live in the area was hoping they could have been more compassionate to my situation but no. will never do business with them a... read more
Business response:
Michael, thank you for sharing this with us! This is not the experience we want any customer to have with their new car or with our team, and we truly apologize. We would like the opportunity to speak with so we can address you concerns and work to make things right. At your earliest opportunity we ask that you contact General Sales Manager, Terry Zimmerman, at 402-858-9240.
I have never experienced a ruder sales person in my life. Due to my schedule I elected to handle the purchase of a new truck by starting with the TrueCar app. The dealerships in the area which have a truck with the features I was looking for all had the same opportunity. When the sales person contacted me from Husker I had already received 2 quotes. I told him up front front that I received these quotes. He told me he has been in the business for 30 years and does not need to work this hard for a sale anymore. He never... read more
Business response:
Hello Doug, Here at Husker Chevrolet we hold our team up to the highest industry standards and we expect them to deliver the best customer service. We are very sorry to hear about your less than outstanding experience, and we assure you that this is not the feeling we want anyone to have after speaking with our dealership. Our team would like the chance to discuss this with you so we can get some additional information to address this properly. Due to your username we are unable to find your contact information and we ask ... read more
I washed my truck at JetSplash and hand-dried it right before bringing it in for an oil change and tire rotation. For some reason, they decided to wash, but not dry it. They also changed my radio station, changed my climate control settings, changed the door lock control setting on the driver's door arm rest, and changed the driver seat position without restoring it with the memory function. Totally uncool.
I continue to visit Husker because of some service contracts that I have with them. More times than not, when I take my car in for service something happens that leaves me wanting for better service. Took my car in last week and they didn't even bother to call me to let me know if/when my car was done. I finally called 45 minutes before they closed and had to speak with multiple people just to finally get the third person to tell me my car was ready. By this time, I had to struggle to get a ride there and barely made it ... read more
I dealt with Husker Auto Group when I decided it was time to buy my first car. I came in knowing what car I wanted and the price range I could afford. Initially, I dealt with a younger gentleman that was not very experienced. I test drove a car and began filling out the paper work to apply for a loan for THAT car. When I was almost finished with the paper work, I was told that someone had actually already bought that car and that I had to pick a different one. So, I was patient and found a different one that was very similar... read more
Update: I can now add that this place is all-around terrible. Last week I had to get my truck serviced. When I called, I was encouraged by an upbeat voice, and them explaining everything to me. They explained that the process would take approximately 2 hours, and they would have a shuttle for me, so I planned my day accordingly. When I showed up, the service person told me they would need the truck the entire day. I told him that wouldn't work as I live in Omaha, and everyone I knew in Lincoln was working. I also explained w... read more
Frequently asked questions about Husker Chevrolet
How is Husker Chevrolet rated?
Husker Chevrolet has a 4.1 star rating with 762 reviews.
When is Husker Chevrolet open?
Husker Chevrolet is closed now. It will open tomorrow at 7:00 a.m.