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Hyatt Place Phoenix/Gilbert
- Hotels
- Gilbert, AZ
About this business
Relax in one of our 127 modern rooms, complete with a sleeper sofa. Conveniently located near Phoenix with easy access via the San Tan 202. Enjoy 24/7 dining, a large outdoor pool, and fitness center.
Location details
3275 S Market St, Gilbert, AZ, 85297, United States
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Bed was shabbily made. Fitted sheet and 2 pillow cases was wrong side out. Bed was uncomfortable and wrinkled.
Large suite! Super clean! Beautiful hotel! Wonderful staff!!! Excellence in all areas! Thank you! I’ll be back!
Business response:
Dear Anonymous: Thank you for sharing your feedback with us and thank you for the kind words and Fantastic 5 stars rating score; it will definitely be celebrated with the team. I am thrilled you had a great stay and we are looking forward to welcoming you back soon. Happy New Year!
Business response:
Dear Christian: Thank you for taking the time to share your feedback with us and thank you for the fantastic 5 stars rating score; it will definitely be celebrated with the team. Looking forward to welcoming you back soon!
Business response:
Dear Zach: Thank you for staying with us and we are looking forward to welcoming you back soon!
Business response:
Dear Lisette: Thank you for taking the time to review your recent stay with us. It was an honor having you at Hyatt Place Gilbert and we are looking forward to welcoming you back soon.
Property was extremely clean. Parking was easily accessible and they still offer free breakfast even during the pandemic.
Business response:
Dear Maricela: Thank you for taking the time to share your feedback with us. I am thrilled you had a great stay and we are looking forward to welcoming you back soon.
Business response:
Dear Braden: Thank you for taking the time to share your recent experience with us and thank you for the fantastic rating score; it will definitely be celebrated with the team. Looking forward to welcoming you back soon.
Nice but needs improvement The staff was very nice and friendly. There was a stain of possible blood on the carpet and trash in a drawer. The bath tub floor was slipper and fell on my last night. There should have been the non-slip stickers in it.
Business response:
Dear Frank: Thank you for taking the time and review your recent stay with us. It looks like we missed the mark during your stay. We strive to provide an exceptional guest experience for all our Hyatt guests every time. I can assure you that this is not our standard level of service or welcome to our Resort. I can also assure you that we will follow-up with the right departments and use this as a training tool to ensure that this situation does not happen again. Your Safety and happiness during your stay with us is our prior... read more
Business response:
Hi, Brian. Thank you.
Frequently asked questions about Hyatt Place Phoenix/Gilbert
How is Hyatt Place Phoenix/Gilbert rated?
Hyatt Place Phoenix/Gilbert has a 4.5 star rating with 2,160 reviews.
When is Hyatt Place Phoenix/Gilbert open?
Hyatt Place Phoenix/Gilbert is open now. It is open 24/7.