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Hyatt Place Phoenix/Gilbert

4.5

About this business

Relax in one of our 127 modern rooms, complete with a sleeper sofa. Conveniently located near Phoenix with easy access via the San Tan 202. Enjoy 24/7 dining, a large outdoor pool, and fitness center. 

Location details

3275 S Market St, Gilbert, AZ, 85297, United States

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4.52,160 reviews
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Anonymous's profile image
Anonymous 
4 years ago

Rooms were not very clean especially the toilet and I was charge for the room after paying cash even after I was told that no electronic charge will occur. 

Business response:

Dear Anonymous: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues had been addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. Please contact us directly so we can discuss yo... read more

Nancy's profile image
4 years ago

Visit with the grandkids Great place to stay, clean and comfortable. 

Business response:

Dear Nancy: Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and score; they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

Dear Anonymous: Thank you for completing our Guest Survey regarding your recent stay at our hotel. We look forward to welcoming you back soon, Best regards, 

Ronnie's profile image
Ronnie 
4 years ago

Not the best not the worst. Overall it was good. Workout room was well supplied with cleaning equipment. The front desk agents I dealt with were all very friendly and helpful. The room itself could use some updating, especially the AC. Maybe it’s just me but living in this AZ heat most of the year makes me want to be an icicle when I stay at a hotel. So the rooms for me did not get all too cold. Even when I left it on for the whole day. I did really like the feature of having all the tv plugins off to the side though. Though... read more

Business response:

Dear Ronnie: Thank you for completing our Guest Survey regarding your recent stay at our hotel. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues regarding the AC challenge have been addressed. Looking forward to welcoming you back soon; Best regards, 

curtis's profile image
curtis 
4 years ago

great stay We had a very nice visit. Cindy, in reception, was very welcoming and accommodating. If we ever need a hotel in the Gilbert area, we will stay here. 

Business response:

Dear Curtis: Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and the fantastic score; they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, 

Anonymous's profile image
Anonymous 
4 years ago

It is always nice staying there. The staff is friendly and helpful. They have a nice pool and a bar with an excellent happy hour. 

Business response:

Dear Anonymous: Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and the fantastic score; they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, 

jerry's profile image
4 years ago

Business response:

Dear Jerry: Thank you for completing our Guest Survey regarding your recent stay at our hotel. We look forward to welcoming you back soon, Best regards, 

Esteban's profile image
Esteban 
4 years ago

Business response:

Dear Esteban: Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind score and it will be celebrated with the entire team. Looking forward to welcoming you back soon, 

Anonymous's profile image
Anonymous 
4 years ago

Frequently asked questions about Hyatt Place Phoenix/Gilbert

How is Hyatt Place Phoenix/Gilbert rated?

Hyatt Place Phoenix/Gilbert has a 4.5 star rating with 2,160 reviews. 

When is Hyatt Place Phoenix/Gilbert open?

Hyatt Place Phoenix/Gilbert is open now. It is open 24/7.