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iAqualink app

2.6

    About this business

    2.64,232 reviews
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    Mm Ss's profile image
    Mm Ss 
    5 years ago

    App crashes at startup every time. Then starts working. System goes offline and I think it's my wifi when it's really their service but the app doesn't tell you that! Very old and outdated interface to set various options. Hire some better programmers who know how to design cloud based solutions. 

    Business response:

    We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support 

    John MacAskill's profile image
    John MacAskill 
    5 years ago

    Won't stay logged in. Constantly asks for password, then gives error message... "Oops something went wrong". One of the worst apps I ever used! 

    Business response:

    We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support 

    Greg Weiner's profile image
    Greg Weiner 
    5 years ago

    Crashes constantly. Need to quit and restart every time I launch. 

    Business response:

    We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support 

    Don Blanding's profile image
    Don Blanding 
    5 years ago

    Doesn't recognize password. Reset password twice and still doesn't work. Removed and reinstalled and still doesn't log in. 

    Business response:

    We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support 

    Alexis Gobern's profile image
    Alexis Gobern 
    5 years ago

    Just suddenly, will not recognize my login. I have done 5 password resets. I can access pool on web portal. 

    Business response:

    We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support 

    S G's profile image
    S G 
    5 years ago

    All I see is the Jandy/zodiac pump schedule and rpms and not any other features like temperature, lights, chlorine levels that it shows in the Playstore. 

    Business response:

    Hi S G, we apologize for any issue you might be having! Could you send your phone number and details of what you are experiencing to us at customerfeedback@fluidra.com? We'll get you up and running. Thank you for your patience! - iAquaLink Support 

    Kat G's profile image
    Kat G 
    5 years ago

    App constantly crashing - very, very frustrating. At this moment, it's not even functional. 

    Business response:

    We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support 

    Leslie Thomas's profile image
    Leslie Thomas 
    5 years ago

    Quits working. Just spins. 

    Business response:

    We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support 

    Brian Waingrow's profile image
    Brian Waingrow 
    5 years ago

    Extremely buggy, app crashes almost every time I use it. 

    Business response:

    We're experiencing increased rates of usage and there may be a temporary disruption to service. Your pool equipment will continue running normally if you can't connect to your system temporarily. We're making improvements to handle this surge; please let us know if your issues are resolved or continue. Thank you for your help! - iAquaLink Support 

    Frequently asked questions about iAqualink app

    How is iAqualink app rated?

    iAqualink app has a 2.6 star rating with 4,232 reviews. 

    When is iAqualink app open?

    iAqualink app is open now. It will close at 6:00 p.m.