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Isle Casino Hotel Bettendorf
- Hotels & Travel
- Bettendorf, IA
About this business
Location details
1777 Isle Pkwy, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Room old and dirty. Not like pictures. Stayed in South Tower with mostly families and kids running everywhere not supervised at all hours.
Business response:
Thank you for your feedback. Please note we have security on staff 24/7 and would be happy to address any noise complaints. Dial "0" to report noise.
Disappointing stay! Hotel was neat and clean. Didn't get the Suite I reserved online, when I checked in. Movie channel on TV didn't work. Our vehicle was vandalized while in hotel parking ramp. Have stayed here many times before and usually very pleased, but this stay was very disappointing!
Business response:
Thank you for your feedback. We apologize that your stay was less then satisfying. We hope you give us another chance in the future.
Been here 3 days. Can’t get room cleaned. Can’t even get toilet paper, clean towels, wash rags, etc. Have called 3 times, no service.
Business response:
Thank you for your feedback. Housekeeping service can be requested before 7 am any day. To have amenities delivered, please dial "0".
Don't book a smokong room if you don't smoke. Yuck I will preface by saying we accidentally booked a smoking room and didn't reaoize it until last minute and there were no non-smoking rooms available to change from. I didn't realize smoking rooms were still a thing amd since it's a non-smoking casino I wrongly assumed the smell wouldn't be too bad. Whoa! I was wrong! The smoke smell was so bad. The room would have been nice if it hadn't been for the awful smell of smoke. I will never make that mistake again. And no microwave... read more
Business response:
Thank you for your feedback. Please note there is a microwave available 24 hours inside the hotel pantry. We hope you give us another chance in the future.
Only gambling and a room are available. No restaurants were open for dining except an express deli in the hallway.
Business response:
Thank you for your feedback.
The staff does a terrible job of wlecoming you. The room was a smoking room when requeated non smooking. Room smelled of dog and musty.
Business response:
We apologize for your experience. We hope you give us another opportunity in the future.
I would never stay here, again. Go to Rhythm city instead. TV didn't work. Tried to call about it and waited 45 min and never got through. Bed sheets had big holes in them and very few blankets. Called down for more blankets as well as towels (only 1 towel in the room). Was told I would have to come down and get them myself. My small child was sleeping and I couldn't wake her. The pool is SO cold it's not tolerable to swim in. The casino will take all of your money in 2 seconds, is there a reason they can't heat the pool? Ov... read more
Business response:
We apologize for your experience. Thank you for the feedback. We hope you give us another chance in the future.
Business response:
Thank you for your review.
Frequently asked questions about Isle Casino Hotel Bettendorf
How is Isle Casino Hotel Bettendorf rated?
Isle Casino Hotel Bettendorf has a 4 star rating with 7,889 reviews.
When is Isle Casino Hotel Bettendorf open?
Isle Casino Hotel Bettendorf is closed now. It will open at 8:00 a.m.