Isle Casino Hotel Bettendorf

4.0

Hotels & Travel
Bettendorf, IA

About this business

Hospitality Event Planning & Services Hotels & Travel

Location details

1777 Isle Pkwy, Bettendorf, IA, 52722, United States

Get directions

Weekday	Schedule	Status
Mon	8:00 a.m. to 8:00 p.m.
Tue	8:00 a.m. to 8:00 p.m.
Wed	8:00 a.m. to 8:00 p.m.
Thu	8:00 a.m. to 8:00 p.m.
Fri	8:00 a.m. to 8:00 p.m.
Sat	8:00 a.m. to 8:00 p.m.
Sun	8:00 a.m. to 8:00 p.m.

4.07,889 reviews

Select a rating

Anonymous

5 years ago

It was dirty!! Hair in the bathtub and in sick! Blankets/sheets were dirty with food on them! BLOOD dried on the floor in bathroom. They did nothing to help resolve this won’t be going back!!

Business response:

Thank you for sharing your feedback. We hope that you can give Isle Casino Hotel Bettendorf another try again in the future. Thanks, Isle Casino Hotel Bettendorf

Anonymous

5 years ago

My hotel room wasn’t clean and there was a pill left in the bathroom from the last person that stayed in that room. I had small children in the room. I’m just thankful I found it before they did. I reported it to the hotel but none did anything

Business response:

Thank you for taking the time to leave us feedback about your stay. We would like to know more about your hotel room situation. If you have a moment, please reach out to Michaela Riordon, Hotel Housekeeping Manager, at michaela.riordon@islebettendorf.com

Anonymous

5 years ago

Business response:

Thank you for the feedback.

Anonymous

5 years ago

Business response:

Thank you for your feedback.

Scott

5 years ago

Poor poor service Shockingly miserable service ruined a decent stay. The heater in my room broke on last day, with temperatures below freezing outside my window. Maintenance came to fix it. But then it broke again that night, and I was forced to change rooms in the middle of the night. When I had a 7am flight next day! When I checked out, I asked for some sort of compensation. They refused! They could have refunded the $12 resort fee. Or even $4 for the chips I bought. Nothing. There’s also really no good around. A marginal ... read more

Business response:

Thank you for sharing your feedback, Scott. We hope that you can give Isle Casino Hotel Bettendorf another try again in the future. Thanks, Isle Casino Hotel Bettendorf

Brittany

5 years ago

Business response:

Hope you visit us again soon. Thank you, Isle Casino Hotel Bettendorf

Anonymous

5 years ago

The on-site restaurant was closed because of grill problems. No Uber to get out and eat supper. Also sink drain in our bathroom was plugged up

Business response:

Thank you for providing your feedback and letting us know about these issues. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Isle Casino Hotel Bettendorf

Anne B.

5 years ago

I expected better I found the reception area was under staffed. I was not advised as to where conveniently park in approximation of my room. I wiped down all surfaces and found them to be dusty and dirty. The shower was so slippery that I fell. The fire alarm went off for 15 minutes at 5am. I ended my stay a night early. Highly disappointed.

patrick

5 years ago

Horrible Stay I did not like this casino and hotel resort. My stay there was not fun or pleasant. The first day was okay with a nice greeting from the hotel staff, but I soon started to notice the lobby was messy and a little trashy. I especially did not like their mask policy at the casino and hotel. The second day was worse because I wanted to have some casino fun but I was constantly harassed about the strict mask policy they have there. The casino floor was soo packed and crowded that I couldn't even get a table game in.... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Patrick. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us.