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Isle of Capri Lula
- Casinos
- Lula, MS
About this business
Location details
777 Isle of Capri Pkwy, Lula, MS, 38644, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad service and no amenities There are none of the amenities you would expect at a casino/hotel. The cafe hours are limited. The front desk does not open until 10am. There was 1 packet of coffee in order room and no way to get more. There was not way to get clean towels. We were booked for two nights, but left after one night because the service was so bad. There wasn't anyone to talk to at the hotel to get any help.
Business response:
Hello, we certainly apologize for your experience while visiting our property. We appreciate your feedback and will use it to improve our services.
I like it attached to the casino…. But disappointed with the rooms… our bathroom didn’t like clean… Beds were hard and that comforter and pillows. “ LORD HELP”…. My first timing staying here… and never will stay again
Business response:
Hello, we certainly apologize for your experience while visiting our property. We appreciate your feedback and will use it to improve our services.
Business response:
Hello, I'm so sorry to hear that your experience was not satisfactory. We strive to exceed guest expectations and are disappointed when we hear otherwise. Thank you for your feedback; we will use it to get better.
Business response:
Hello, I'm so sorry to hear that your experience was not satisfactory. We strive to exceed all guest expectations and are disappointed when we hear otherwise.
The hotel was dirty. Room had stained wore out carpet. If this is what u recommend on your site we will not use it again
Business response:
Hello, I certainly apologize for your experience while visiting with us. We strive to exceed all guest expectations and are disappointed when we hear otherwise. Thank you for your feedback; we will use it to get better.
Not what I expected
Business response:
Hello, I certainly apologize for your experience with us.
Rooms carpet were very nasty. Bugs crawling everywhere. Marijuana smell throughout the hotel.
Business response:
Thank you for taking the time to provide feedback on your recent visit, Bill. We are saddened to learn that your stay did not meet your expectations, or ours. We look forward to an opportunity to welcome you again to restore your faith in our property and staff.
Coffee maker in the room was not working and they did not have a self serve coffee. I asked 4 different people for coffee and finally a sweet security guard got me some coffee. The floor manager of the casino would not even help.
Business response:
Thank you for your feedback!! We will use it to get better!
Little dated, I wouldn’t pay over 120
Business response:
Thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon and the opportunity to earn the highest rating in the near future.
Frequently asked questions about Isle of Capri Lula
How is Isle of Capri Lula rated?
Isle of Capri Lula has a 3.4 star rating with 4,572 reviews.
When is Isle of Capri Lula open?
Isle of Capri Lula is closed now. It will open at 12:00 p.m.