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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
JAM produces top quality work as usual. There s no other place I trust with any of my vehicles. Always honest vehicle diagnosis and a fair price.
Business response:
Terrence, Thank you for your business, and thanks for your trust in us. We appreciate the kind words.
Great staff. Excellent service.
Business response:
Ben, as always it's a pleasure doing business with you.
Thank you
Business response:
And thank-you Beverly for your patronage.
Always Excellent!!
Business response:
Felicia, It was great talking with you and I appreciate your incite regarding my ankle injury. It's always a pleasure doing business with you. Thanks
Always great service on time
Business response:
Andrew, As always, we appreciate the business.
Excellent customer service. The agent fully explained the issues with my car and how they would fix them. The overall exam of my car was extremely thorough. Not thrilled with the price of the labor but feel secure that the work was done to the utmost quality. Since I spent close to $2000, it would be nice if you offered a free vacuum or interior cleaning. It was depressing to spend that much and get a dirty car back:) This type of service is offered with your typical oil change at other service centers. Only other negative i... read more
Business response:
Martha, Ironically the Radio code issue is only present on the Honda and Acura vehicles, and as such it would be nice if the dealer provided the code to the owners of the vehicles at point-of-purchase so that anyone replacing the battery or having to disconnect it during service would be able to immediately reinstate it when the service is complete. Nonetheless it "is" our responsibility to return the vehicle as it was received. Thank-you for the reply.
I enjoyed being there and meeting Tom and Dave. Thank you for taking care of my problem and being straight. For sure I will be coming back. I am happy to have now a good place for all my car needs. I will recommend you to every one.
Business response:
We certainly could not be happier you found us and are glad Robert recommended you to us. We look forward to helping you in the future.
Awesome service every time!
Business response:
We appreciate your reply, the comment, and your business.
Only repair/maintenance shop we use for our '03 Lexus GX. Honest, reliable, and knowledgeable staff.
Business response:
Michael, We will always do our best, to provide the best service for you. Thanks.
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,163 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is closed now. It will open tomorrow at 7:30 a.m.