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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service - got my approval for all the work BEFORE it was done. Good value for the job - and reasonable recommendations for future service with no pressure. I'm glad to have re-discovered Japanese Auto Masters after a lot of years away - Thanks!
Business response:
I suppose we have been in business so long now that even customers are being recycled; does this mean we are going "green"? (lol) Not sure who you may be, but we're glad to have you back and as always appreciate your business. Thanks for the reply.
Freindly, knowledgeble people, that perform a first rate service. They were able to install components for much less than the dealer. Took care of all issues.
Business response:
Sometimes we can come in lower than the dealership, sometimes on par, and on rare occasions we have been slightly higher, but in all cases we hope the personal service and attention to detail is a difference worth the effort. Thanks for the comments Mike.
Excellent service, as always
Business response:
Always a pleasure to see you Bill and we appreciate the business.
Customer Service was great! They did a great job explaining what was happening and what my options were at every stage. I would recommend this shop.
Business response:
Jen, Sometimes cars are like infants; they make sounds or do unusual things and we know they are trying to tell us something, but it's difficult to communicate their language (lol). Happy to know we were able to be of service.
Quick turn around and reasonable pricing. Gave me a ride to work since they had to keep my car.
Business response:
Dayana, In any event, we hope the quality of the service will always outweigh the cost. It makes it somewhat easier to bear. Thanks for the comments.
Still the best service on the East Coast bar none and nice people too !!
Business response:
Thanks Paul; we appreciate the comments.
Very pleased with service.
Business response:
We are pleased to have you as a customer Sue. Thanks for the gracious comment.
As always, everyone goes way above and beyond at Japanese. I have been a customer since the 1980's and the service and integrity is overwhelming.
Business response:
Thanks for the kind words and the patronage over the years Donna. We really appreciate it.
always professional and above board
Business response:
Dr.Terri, We never take your patronage for granted, Thanks for the confidence boost.
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,163 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is open now. It will close at 5:00 p.m.