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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,163 reviews
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Doug B.'s profile image
Doug B. 
on Birdeye

10 years ago

Always a pleasant, professional and prompt experience. 

Business response:

Doug, Its a pleasure to do business with you. Hope all is well in your household. Have a Happy Thanksgiving. 

Anonymous's profile image
Anonymous 
on Birdeye

10 years ago

Always excellent service from a very nice group of people. I feel lucky to have found a family owned local shop that does first rate work in a beautiful facility. Thanks! 

Business response:

The feeling is mutual. We feel lucky (and fortunate) to have customers like you. Thanks for the compliment. 

Chris J.'s profile image
Chris J. 
on Birdeye

10 years ago

Great service with excellent customer service. 

Business response:

Thank-you for the response and the kind words. We always strive to do better. 

Elizabeth G.'s profile image
Elizabeth G. 
on Birdeye

10 years ago

prompt and courteous service. I will definitely be back and recommend JAM to my friends! 

Business response:

Elizabeth; we could not ask for more. Thank you for the comments 

Randy S.'s profile image
Randy S. 
on Birdeye

10 years ago

Service has always been very professional, courteous, and expeditious. Thank you 

Business response:

Thank you Randy. We really appreciate the business. 

Martin L.'s profile image
Martin L. 
on Birdeye

10 years ago

My friend told me to take my car here for anything I needed done. This is the first mechanic I went to where I did not feel I was being taken advantage of! 

Business response:

We appreciate the compliment Martin. I can only hope we are doing our part to add a positive note to our industry. Thanks again 

Gator K.'s profile image
Gator K. 
on Birdeye

10 years ago

Everything was excellent. 

Business response:

Short and to-the-point. Thanks Kirk 

Bernard K.'s profile image
Bernard K. 
on Birdeye

10 years ago

Job was completed quickly with no hassles. Thank you 

Business response:

Thanks Bernard; always a pleasure doing business with you. 

Lisa B.'s profile image
Lisa B. 
on Birdeye

10 years ago

Very comfortable place to come to. Friendly staff. They are very meticulous with my vehicle. 

Business response:

Lisa, Thanks you for the confidence boost. We will always do our best to service your car and keep you safe. 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,163 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is open now. It will close at 5:00 p.m.