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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I immediately felt at home in your shop and had a real sense of trust about how you conduct your business. I have already given your business card to two of my friends. It was a unique experience in that I was met with courtesy and concern and was kept informed through the entire process.
Business response:
Janis, We know David handled your visit and I know he does his best every time to make sure the customer is kept fully in-the-loop. We're glad your first visit was a pleasant experience. We plan to make every experience in the future is just as good. Thank you for coming in.
Good value for the money, prompt service.
Thanks for discussing the problem with the Prius headlights and giving us a choice .
Business response:
Always a pleasure doing business with y'all. Hope you got the information we found on the headlight issue.
Great work! Offered connection via e=mail.
Business response:
Kari, not an inexpensive repair, but unfortunately a necessary one. Thanks you for your business.
Your speed of service was phenomenal! Thank you!
Business response:
Glinnis, Hope the "check-engine" light does not return however if it does we are here ready to help. Thanks for the words of confidence, and for your business.
Always great service and customer care!
Business response:
Nathan, It's been a long road in business for both your parents and us since we all lived in Oceana. We are happy to now know you as a customer. We appreciate the business.
Japanese Auto Masters is a top notch, one stop shop for all your automotive service needs!
Business response:
Thanks for the supporting words Stewart. All I can say is we'll always give it our best shot.
Excellent service and friendly staff. Great first time experience. We will definitely come back for future service needs.
Business response:
Ed, return visits are what we look forward to. Regardless of your vehicular needs we are here to service them. Thank-You for your business.
Good service would recommend to anyone very honest people
Business response:
Paris, It's always good to hear these kind of responses. Thank-you
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,163 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is open now. It will close at 5:00 p.m.