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Japanese Auto Masters
- Automotive
- Virginia Beach, VA
About this business
Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well.
Location details
3012 Holland Rd, Virginia Beach, VA, 23453, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent diagnostic services - solved a very difficult engine problem which will allow me to keep my 206, 000 mile car in good running order!
Business response:
Glad you were pleased!
On time. Professional staff. Excellent service. Straight answers ..no smoke and mirrors. Price is fair and competitive.
Business response:
Thank you for the positive feedback!
Service was prompt and courteous. They let me know of things that I will need to get taken care of in the near future.
Business response:
Glad you were pleased.
excellent service quality work
Business response:
Thank you.
They always have been straightforward with me.:
Business response:
We try our best.
Thank you so much for your honesty and sincerity in my time of need. This is exactly what I needed after recently going through a lot of hardship and my husband is away. I thank God I saw my church bulletin and called you guys!! You now have a new customer !!
Business response:
We are glad you chose us!
You folks are terrific. I fully expected to buy a new battery, and was pleasantly surprised that your technician was able to troubleshoot a bad connection. I wonder how other repair shops would have handled that situation. My guess is that I would have bought a new battery. Thanks again for helping me without an appointment.
Business response:
Not a problem, we are glad you are happy with our service.
Thanks, David, for the Thursday afternoon Service and State Inspection. I was in and out in less than the hour you had estimated. I had no problem in delivering the sparkling clean mobility van on Friday to a buyer in Gloucester who needed the van's handicap features more than I did, and it was sold immediately. Thanks for all your professional service over the past four years, and I look forward to seeing you sometime in the future. Good luck to you all. Stuart Beck
Business response:
Thank you for incredible feedback!
I am moving and wish I could take Japanese Auto Masters with me. Thanks for taking good care of my car!
Business response:
Sorry that you can't take us with you.
Frequently asked questions about Japanese Auto Masters
How is Japanese Auto Masters rated?
Japanese Auto Masters has a 4.9 star rating with 2,164 reviews.
When is Japanese Auto Masters open?
Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.