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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Mike S.'s profile image
Mike S. 
on Birdeye

11 years ago

This was my second visit, very satisfied and I will be back. Very nice clean and comfortable facility,and they really value you as a customer. 

Business response:

Glad we earned your business! 

Andrew F.'s profile image
Andrew F. 
on Birdeye

11 years ago

On time, on price, excellent service and owrk 

Business response:

Thanks! 

Jeff S.'s profile image
Jeff S. 
on Birdeye

11 years ago

The crew was very friendly and knowledgable. They diagnosed my problem and fixed it by the next day. Good prices. 

Business response:

Thank you! 

Susan S.'s profile image
Susan S. 
on Birdeye

11 years ago

Quality service is always professionally provided with a personal touch. I've trusted the service of my car(s) to JAM since 1984 -- they've never let me down. 

Eileen G.'s profile image
Eileen G. 
on Birdeye

11 years ago

Japanese Auto Masters always provide excellent and professional service. Thanks for taking good care of us!!!! 

Business response:

Thank you for your business! 

Anne L.'s profile image
Anne L. 
on Birdeye

11 years ago

Excellent as always! 

Business response:

Thank you for the positive review. We truly appreciate your business. 

Mark F.'s profile image
Mark F. 
on Birdeye

11 years ago

Great exeriance good service , great price ,,,!!!!! 

Business response:

We appreciate your business. 

Ray I.'s profile image
Ray I. 
on Birdeye

11 years ago

Thanks for the quick and professional service. 

Business response:

Your welcome, see you next visit! 

Joerg S.'s profile image
Joerg S. 
on Birdeye

11 years ago

I am usually very sadisfied with the performance of Japanese Auto Masters. This time I would like to address a few items I was a little irretaed with:1. The state inspection should NOT been done before issues with the cars have been fixed. That resulted in a rejection of the inspection. If inspection would be done as the final step, we would have been aware of the short coming and do the inspection when issues are eliminated = NO rejection sticker2. Very minor, but I think the details might interrest you as well: The state i... read more

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is open now. It will close at 5:00 p.m.