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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Bill F.'s profile image
Bill F. 
on Birdeye

11 years ago

The management and workers at Japanese Auto are top notch - I wouldn't go any place else to have any of my cars worked on!!!Bill Fitzgerald 

Business response:

Thank you so much! 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

11 years ago

Friendly and helpful staff, they ordered the part and did the replacement the same day, and were very honest and reasonably priced. I will be going back from now on and am so happy to have finally found a trustworthy place! THANK YOU! 

Business response:

We look forward to your repeat business! 

Ron B.'s profile image
Ron B. 
on Birdeye

11 years ago

Thanks for the great service,you will have my business on all three family cars for life.Ron 

Business response:

We will greatly appreciate your business! 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

11 years ago

Great service completed on time. 

Business response:

Thanks! 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

11 years ago

Glad to have taken our Honda here. We've had real bad experience with other chain repair shop. David was very thorough and he went through all details on the diagnostics and recommendations. We highly recommend this repair shop. It sure is hard to find honest shops around. But Japanese Auto Master truly exceeded our expectation. All our cars will now be maintained here no doubt! We will recommend you guys! THANK YOU again!!! 

Business response:

Thank you for the great feedback. 

Kate G.'s profile image
Kate G. 
on Birdeye

11 years ago

Nice folk that seem to know their stuff. 

Business response:

Thanks! 

Debroah B.'s profile image
Debroah B. 
on Birdeye

11 years ago

Excellent service, efficient and friendly people. All and all a very pleasant experience. Would recommend Japanese Auto Masters to my friends and family. 

Business response:

We appreciate any recommendations. 

Jay J.'s profile image
Jay J. 
on Birdeye

11 years ago

Courteous. Knowledgeable. Very fair prices. 

Business response:

Thank you for your feedback. 

Joseph S.'s profile image
Joseph S. 
on Birdeye

11 years ago

First I want you to know that I like your new place. It is closer to me now and the waiting room is very nice.Again the service was excellent, from the time one walks in to the time you leave.Thank you all for making a service day perfect.Peace 

Business response:

Thank you for the great feedback, it is greatly appreciated! 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is closed now. It will open on Monday at 7:30 a.m.