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Japanese Auto Masters

4.9

About this business

Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. We also service all Domestic vehicles as well. 

Location details

3012 Holland Rd, Virginia Beach, VA, 23453, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.92,164 reviews
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Mario S.'s profile image
Mario S. 
on Birdeye

11 years ago

Keep up the excellent and outstanding work you've been doing!!!!! 

Business response:

Thank you, We strive everyday to help our customers in anyway we can. 

Oliver G.'s profile image
Oliver G. 
on Birdeye

11 years ago

Oliver G. I was referred from my friend to come here for good service. I have a 2013 Tacoma, and wanted for them to mount, balance, and TPMS transfer on some new tires and rims that i had bought. This was a 2 day process because my old TPMS couldn't be transferred over to my new TRD rims(my fault). They researched and called toyota and was able to find a TPMS that would fit. So i had to reschedule and come back in 2 days. I also left my very expensive rims and tires they're, which i was somewhat hesitant as a first time cust... read more

Business response:

We appreciate the kind words regarding your recent visit and hope we are always able to accommodate you in the future as well. We have been in business since 1982 and this is our 3rd location in that time. Looking forward to help with any future maintenance on your Toyota Truck. 

Doug B.'s profile image
Doug B. 
on Birdeye

11 years ago

A very professional and frendly experience as usual. 

Business response:

Thank you, We do appreciate your comments. 

Brad W.'s profile image
Brad W. 
on Birdeye

11 years ago

They are awesome. Extremely fair. 

Business response:

Thank you Brad, we really appreciate your business. 

Anonymous S.'s profile image
Anonymous S. 
on Birdeye

11 years ago

Excellent shop. Everything professionally done. No surprises. 

Allison M.'s profile image
Allison M. 
on Birdeye

11 years ago

I cannot say enough good things about Japanese Auto Masters! Love the convenience of scheduling an appointment online; the friendliness, honesty, and professionalism of the staff is outstanding; and I always feel like my car gets the best service here! 

Business response:

We thank you so much for the kind words, we strive every day to help all of our customers in any way that we can. 

Paul A.'s profile image
Paul A. 
on Birdeye

11 years ago

The staff at Japanese Auto Masters is always courteous and ready with a smile. Their auto service matches their customer service and I would highly recommend them to any and all who have automotive needs! 

Business response:

Thank you for the compliment and the recommendations. 

Susan W.'s profile image
Susan W. 
on Birdeye

11 years ago

Thanks for taking such good care of my Miatas! 

Business response:

No problem at all! 

Mary R.'s profile image
Mary R. 
on Birdeye

11 years ago

Always a thorough explanation of repairs neded. They go out of their way to minimize any inconvenience. Final price is sometimes less than the estimate. That is a rarity over other places I had been. 

Business response:

Thanks for the compliment! 

Frequently asked questions about Japanese Auto Masters

How is Japanese Auto Masters rated?

Japanese Auto Masters has a 4.9 star rating with 2,164 reviews. 

When is Japanese Auto Masters open?

Japanese Auto Masters is open now. It will close at 5:00 p.m.