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JM&A Group

4.9
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About this business

JM&A Group, a division of JM Family Enterprises, Inc., is a results-driven company committed to increasing dealers’ bottom-line profits. Rather than simply offering F&I-related products and services, we provide total solutions to dealers nationwide. Our highly-trained field force of 300+ strong, gives us the ability and resources to continuously provide our dealers with unsurpassed in-store support and training. This, combined with our rock-solid financial standing and more than 40 years of experience, has contributed to JM&... read more

Location details

350 Jim Moran Boulevard, Deerfield Beach, FL, 33442, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9369 reviews
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Tony G.'s profile image
Tony G. 
on Birdeye

2 years ago

I hate dealing with large companies, waiting on hold, having to call several times... i have to say i am pleasantly surprised with my experience with this Gap insurance company. i had to make several calls to the primary large national insurer to have my claim paid on a total loss vehicle. Once that was finished, i started with JM&A with the online portal, mentally preparing myself for another hassle. I uploaded all the information that they requested online, and was concerned because my claim was statused "not started" on t... read more

Business response:

Tony. Thank you for taking time to share your experience. We take tremendous pride in delivering excellent customer service so your feedback means a lot to us. We will be sure to let associates you worked with know how pleased you were with your interactions. JM&A Group 

Juanetha F.'s profile image
Juanetha F. 
on Birdeye

2 years ago

Fastest service I've ever had politeness and respond to my every need 

Business response:

Juanetha, thank you for taking time to share your experience. We take tremendous pride in delivering excellent customer service so your feedback means a lot to us. JM&A Group 

GEATHERS,BENJAMIN's profile image
GEATHERS,BENJAMIN 
on Birdeye

2 years ago

Great, like how they took time to explain how to proceed 

Business response:

Thank you for taking the time to write such an amazing review! We take tremendous pride in delivering excellent customer service so your feedback means a lot to us.  

JEFFREY H.'s profile image
JEFFREY H. 
on Birdeye

3 years ago

Great service, my call was answered quickly and agent was very professional and informative. 

Business response:

Jeffrey, thank you for taking time to share your experience. We take tremendous pride in delivering excellent customer service so your feedback means a lot to us. JM&A Group 

Latoya P.'s profile image
Latoya P. 
on Birdeye

3 years ago

Pleasant lady and understand her job and what I needed 

Business response:

Latoya, thank you for taking time to share your experience. We take tremendous pride in delivering excellent customer service so your feedback means a lot to us. JM&A Group 

Ryan M.'s profile image
Ryan M. 
on Birdeye

3 years ago

Twice I've had issues, twice everything has gone seamlessly. My local dealership seems to love them, as there's never been a problem getting me right in when something did come up. Exactly what I expected when buying their Platinum coverage. 

Business response:

Ryan. Thank you for taking time to share your experience. We take tremendous pride in delivering excellent customer service so your feedback means a lot to us. JM&A Group 

Cherish T.'s profile image
Cherish T. 
on Birdeye

3 years ago

Kevin Fournie is the person that handled my claim and is the best had getting things handled right away !!!! 

Business response:

Thank you for taking the time to write such an amazing review! We take tremendous pride in delivering excellent customer service so your feedback means a lot to us. We hope you continue choosing us for your future car buying needs. 

Deborah B.'s profile image
Deborah B. 
on Birdeye

3 years ago

So far very good not quite finished however it's been very good. 

Business response:

Hi Deborah, Thank you for the fantastic rating. 

Queen J.'s profile image
Queen J. 
on Birdeye

3 years ago

Representative was very nice, patient and extremely helpful. 

Business response:

Hi Queen, Thanks for taking time to provide your feedback. 

Frequently asked questions about JM&A Group

How is JM&A Group rated?

JM&A Group has a 4.9 star rating with 369 reviews. 

When is JM&A Group open?

JM&A Group is closed now. It will open tomorrow at 9:00 a.m.