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JM&A Group
- Finance
- Deerfield Beach, FL
About this business
Location details
350 Jim Moran Boulevard, Deerfield Beach, FL, 33442, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
JM&A JERK ME AROUND Took a vehicle in they denied the claim. Called and then they okay the claim. Then called back and denied it again. People pay a lot of money for this warranty And when you need it denied. Run away from this company.
Business response:
Dear Al, We take your concerns very seriously and sincerely apologize for any inconvenience this may have caused. We would appreciate the opportunity to review your claim. Please provide your contract number and the best way to reach you to Customeradvocateteam@jmagroup.com. Thank you.
These people are rip offs scam artist and don’t care nothing about you or the ripple effect there evil dishonest ways has on people lives. GREED .. the dealership is in on it to. I purchased my vechicle on 1/4/22 from JTS Kia Columbia Sc. My first time financing and sub credit, I was lead to believe although optional o would get a better rate and approval odds if I got gap so I did.5/4/22 I was in car accident and it was totaled I was in hospitial numerous days and had full coverage so wasn’t worried. That’s 4 months I owned... read more
I can’t believe this company has a higher rating than 1.1. This company, after 7 weeks of ordering extensions instead of fixing my car, wants evidence that the receipts I sent from the ride shares for Seven weeks actually came out of my bank account or apple pay. So even though I send all the receipts from rideshares from my account as I was instructed to by 2 of their agents, both of whom approved the receipts, now they want bank statements and/or apple pay statement s, they may find oit shocking I guess that my friends an... read more
I noticed all the good reviews, but I’ve been waiting for a check for over a month address is correct. They giving me all their information or something is terribly wrong and not solve the problem. I’ve called many many times this is unacceptable so I wish I can get some of the good reviews that everybody else is putting up.
Business response:
Hi Denise, We would appreciate the opportunity to review your claim in hopes of improving your experience. Please send your contract number, along with the best way to reach you to customeradvocateteam@jmagroup.com. Thank you.
Horrible. I tried to get a claim done based on a dealer screw up and it took them months to get back to me before turning down the claim. Next time I try to have a dealer try and sell me a vehicle service contact, if it is through this company, I will immediately turn it down.
Gap is a waste of time.. Times are hard. They are not willing to help pay anything if you do not have collision coverage. I had collision coverage the whole entire time I had the vehicle.. until I switched over to another company.. Gap is bs it does not help the people at all
If you buy a car , dont buy Gap insurance . This company refuses to pay $4000 loan balance. State Farm paid their $ 5000 portion . Kg
I requested a reimbursement of rental car expenses and had to call 3 times and was told something different every time. The first person I spoke w/told me he filed my claim, but he never did. Finally the 3rd person I dealt w/filed my claim. I haven't received a check yet so don't know if he really submitted it. I had the same issue with getting my contract cancelled. The first person I spoke w/said he cancelled my contract. When I called back several days later to confirm I was told to fill out a form and submit several... read more
Business response:
We take your concerns very seriously and sincerely apologize for any inconvenience you might have experienced. We would appreciate the opportunity resolve your concerns and improve your experience. Please send your full name and contract number, along with the best way to reach you, to Customeradvocateteam@jmagroup.com Thank you for your feedback.
The GAP Claim process with Judy was so smooth, especially after only having a new vehicle for 8 days before Total Loss. Trying to work through the Additional Service, Road Hazard and Maintenance Product is a nightmare. Received letter on 5/22 that money sent to the dealership. First, no confirming amounts of "prorated" which should only be minimal since only 8 days of having vehicle. Second, when calling in today the rep could not or would not confirm this information, just pushed it off to contact dealership or lender. Hope... read more
Frequently asked questions about JM&A Group
How is JM&A Group rated?
JM&A Group has a 3.2 star rating with 563 reviews.
When is JM&A Group open?
JM&A Group is closed now. It will open tomorrow at 9:00 a.m.