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JM&A Group

4.8

About this business

JM&A Group, a division of JM Family Enterprises, Inc., is a results-driven company committed to increasing dealers’ bottom-line profits. Rather than simply offering F&I-related products and services, we provide total solutions to dealers nationwide. Our highly-trained field force of 300+ strong, gives us the ability and resources to continuously provide our dealers with unsurpassed in-store support and training. This, combined with our rock-solid financial standing and more than 40 years of experience, has contributed to JM&... read more

Location details

350 Jim Moran Boulevard, Deerfield Beach, FL, 33442, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8358 reviews
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Bridgette L's profile image
Bridgette L 
4 years ago

I really appreciate their attentiveness and communication. They are good with keeping you up to date with your claim and getting it done efficiently. Thank you for caring for your customers. 

Business response:

Hello Ms ****** We are so grateful for your amazing words. It is always refreshing to hear that we are doing a fantastic job! Thank you! 

Venetia Barbee's profile image
Venetia Barbee 
4 years ago

The customer service at JM &A Group has been a pleasant experience. This is my first ever in all of my years of driving (45 years) had I ever to file a claim for gap coverage. I thought this was going to be a difficult task with the ongoing Pandemic but they help provide all the necessary tools online to complete the process. The staff have been very professional and friendly. I would recommend their company to meet your needs for gap claims. 

Business response:

Hello Venetia, Thank you for your amazing feedback. We work hard to provide an amazing experience for our customers and we are very lucky to have customers like you! We look forward to working with you again soon. 

Timothy D's profile image
Timothy D 
4 years ago

Outstanding service ! They made the process easy and exceeded my expectations in every way. Special thanks to Kevin Fournie. Outstanding customer service ! 

Business response:

Hello Mr. ******* Thank you for your amazing feedback. We work hard to provide an amazing experience for our customers and we are very lucky to have customers like you! We look forward to working with you again soon. 

Larry M's profile image
Larry M 
4 years ago

Very professional service. Stayed in contact with me through the whole process. 

Business response:

Thank you for the awesome review, Mr. McCullough! We work hard to meet your expectations and are truly elated that we have exceeded them. Please share your experience with others. 

DONNA S's profile image
DONNA S 
4 years ago

It was very easy to file my claim online. JM&A was quick to respond, and requested extra documents in a timely manner. 

Business response:

Hello Ms. ********* We are so grateful for your amazing words. It is always refreshing to hear that we are doing a fantastic job! Thank you! 

Greg A's profile image
Greg A 
4 years ago

on line down load of paper work and uploads of paper work a little troublesome over all great 

Business response:

Hello Mr. ******** We are so grateful for your amazing words. It is always refreshing to hear that we are doing a fantastic job! Thank you! 

Tony's profile image
Tony 
4 years ago

Great service when calling, a bit slow on paying claims to lender, arduous paperwork process 

Business response:

Dear Mr. Cangelosi I am so happy we were able take care of your claim! We aim to provide awesome customer service, so it's amazing to hear that you feel we provide it! Thanks again! 

Jonell A's profile image
Jonell A 
4 years ago

Very nice ,and attentive to details. They are always willing to go the extra mile to help,and answer all questions. You never get rushed off of the phone and to me that is priceless. 

Business response:

Thank you for the awesome review, Jonell! We work hard to meet your expectations and are truly elated that we have exceeded them. Please share your experience with others. 

Anthony b's profile image
Anthony b 
4 years ago

Great customer service. They helped me out more than I could have asked for. So thankful. 

Business response:

Thank you for the awesome review, Mr. Bhatia! We work hard to meet your expectations and are truly elated that we have exceeded them. Please share your experience with others. 

Frequently asked questions about JM&A Group

How is JM&A Group rated?

JM&A Group has a 4.8 star rating with 358 reviews. 

When is JM&A Group open?

JM&A Group is closed now. It will open at 9:00 a.m.