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Joe Myers Toyota
- Car Dealers
- Houston, TX
About this business
Location details
19010 NW Freeway, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I bought the tires there. I take them for my free balances. They over the months knocked off all the center hubs and said they were old and cracked. Also, left grease hand prints on my white fj- can't even wipe it off?
Business response:
We appreciate you taking the time to share your experience with us. We understand the importance of maintaining your vehicle and ensuring it looks its best. Your feedback regarding the center hubs and the condition of your vehicle is noted, and we want to address your concerns directly. Please reach out to Adam Boyd at Aboyd@joemyerstoyota.com, or Scott Michael at SMichael@joemyerstoyota.com so we can assist you further and work towards a resolution. Your satisfaction is important to us, and we are here to help. Thank you fo... read more
The prices to expensive from the other
Business response:
Thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we strive to offer competitive rates while maintaining the quality and service that our brand is known for. We appreciate your perspective and would like to discuss your concerns further. Please reach out to Adam Boyd at Aboyd@joemyerstoyota.com, or Scott Michael at SMichael@joemyerstoyota.com, and we will be happy to assist you.
Wait time for oil and filter change.
Business response:
Thank you for sharing your feedback regarding your recent experience with us. We understand that wait times can be frustrating, and we strive to ensure that all services are completed in a timely manner. Your comments are important to us, and we appreciate you bringing this to our attention. To discuss your experience further, please reach out to Adam Boyd at Aboyd@joemyerstoyota.com, or Scott Michael at SMichael@joemyerstoyota.com. We are here to help and look forward to the opportunity to improve your experience with us.
I didn't go at 3/31/2025 because my last experience was not good specially for respect the customer and answer or return the call back or reply to emails
although i had reservation,it took for 4hours even if only oil change. walk in customer was prioritized than reservation customer.
Screwed up Lyft Didn't notify me of new credit card charges prior to returning to dealership Took considerably longer than quoted 2-3 hrs to complete service
After almost a year of zero issues I had to go see this service center to get a 2nd key delivered and for an airbag recall. During my first visit the technician forgot to take the vehicle out of programming mode, afecting all of the remote start functionality. Not a major issue but an inconvenince nonetheless. During the 2nd visit for a major airbag recall the technician(s) forgot to connect the rear sprayers and apparently didn't fully connect a wiring harness (this is what I was told), which two weeks later led to the dash... read more
Brought in for repair. Advisor either didn't show up for work or left early. No one called to tell me my car was done. If that person left then the manager need to make sure all the cars he was assigned to, notify the customer was they were done. I had a o call and find out.
Business response:
We are sorry to hear that you feel this way about your experience. Communication is important to us. We would appreciate the opportunity to discuss your experience further. Please reach out to Adam Boyd at Aboyd@joemyerstoyota.com or Scott Michael at SMichael@joemyerstoyota.com so we can address this with you.
I was told that I needed an appointment when I called about my the service I needed, which was only replacing a headlight bulb. So, the appointment was made for 1pm. I arrived at 12:45, I told the man that approached me that I was early, but I had an appointment for 1pm. He looked at his iPad, turned it around so I could see, and said he doesn't see my name. He asked if I received an email, I said I received a text,. As I was scrolling for the text, he walked off to go help the next car. The service technician came over, sai... read more
Business response:
We are sorry to hear that you are not satisfied with your recent experience. We understand your frustration regarding the delay and the lack of communication about the bulb replacement. We would like the opportunity to address this issue and ensure it's resolved to your satisfaction. Please reach out to Adam Boyd at Aboyd@joemyerstoyota.com or Scott Michael at SMichael@joemyerstoyota.com. They will be happy to assist you further.
Frequently asked questions about Joe Myers Toyota
How is Joe Myers Toyota rated?
Joe Myers Toyota has a 4.5 star rating with 15,775 reviews.
When is Joe Myers Toyota open?
Joe Myers Toyota is closed now. It will open at 7:00 a.m.