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Joe Myers Toyota
- Car Dealers
- Houston, TX
About this business
Location details
19010 NW Freeway, Houston, TX, 77065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Glovebox was open after service and could not close
Business response:
We apologize for the inconvenience you experienced with your glovebox after your service. It's important to us that every detail is taken care of, and we regret that we fell short in this instance. To resolve this issue promptly, we encourage you to reach out directly to either Jose Teran at Jteran02@joemyerstoyota.com or Scott Michael at SMichael@joemyerstoyota.com. They will be happy to assist you and ensure that your glovebox is functioning properly. Thank you for bringing this to our attention, and we appreciate your und... read more
I agreed to the overpriced fluids and all I asked was that my tires be properly inflated. They did everything BUT fill my tires. No commission in that I guess.
Business response:
Thank you for sharing your feedback, and we sincerely apologize for the oversight in not inflating your tires as requested. We understand how important it is to have all services properly completed, and we regret that this wasn't addressed during your visit. Please reach out to Jose Teran at Jteran02@joemyerstoyota.com or Scott Michael at SMichael@joemyerstoyota.com so we can make this right and ensure your concerns are fully resolved. We value your business and appreciate the opportunity to improve your experience.
Have not owned this vehicle for over three years. Asdfgbvcxzhjkloiuytrew
Business response:
We apologize for the confusion. We would be more than happy to update our records so that you do not continue to receive communications for this vehicle. At your earliest convenience, please reach out to Jose Teran at Jteran02@joemyerstoyota.com or Scott Michael at SMichael@joemyerstoyota.com. Thank you.
I waited for 2 hours for just a State Inspection. I will NEVER get a State Inspection at Joe Myers or any Dealership everagain!
Business response:
We apologize for the wait time you experienced during your state inspection, and we completely understand your frustration. We strive to provide timely service, and it seems we missed the mark during your visit. Your feedback is important, and we want to make this right. Please reach out to Jose Teran at Jteran02@joemyerstoyota.com or Scott Michael at SMichael@joemyerstoyota.com so we can address your concerns and ensure a better experience in the future. Thank you for sharing your feedback, and we hope to have the opportuni... read more
My car braking system is still not fixed. The braking light and notice on dashboard this evening stated to pull over and contact dealership, low braking power and the sound and lights would not stop. This put me in a very dangerous driving situation where I could have been injured or someone else on the road. I do not like the service I am receiving from sales advisor or manager at Joe Myers on 290. Doris Murray
Business response:
We sincerely apologize for the issue with your braking system and the distress it caused. Your safety is our priority, and we want to ensure this is fully addressed. Please reach out to Jose Teran at Jteran02@joemyerstoyota.com or Scott Michael at SMichael@joemyerstoyota.com so we can discuss the issue and work on a resolution.
My wife had taken her cx-5 in for a oil change and service did not show the car having 2 year free oil changes and was trying to charge us $90.00. I was called by my wife telling me of this and wanted to talk to the manager. He stated that service was not provided to us because it was not in the system. He also stated that they would only do them every 10000 miles anyway. The owners manual specifies every 7500 miles. In the end it was no charge. Joe Meyer Toyota Service are a**h****.
Business response:
Thank you for sharing your feedback, and we apologize for the experience you had. We understand your frustration, and it's never our intention to cause any confusion or inconvenience. We're glad the issue was resolved, but we want to ensure we address any concerns regarding the oil change policy moving forward. Please feel free to reach out to Jose Teran, at Jteran02@joemyerstoyota.com, or Scott Michael at SMichael@joemyerstoyota.com, so we can clarify any details. We value your business and hope to improve your experience w... read more
My car so noisy up to 50mph its become very noisy
Business response:
Thank you for sharing your experience. We're sorry to hear about the noise issue you're experiencing with your car. We understand how concerning that can be, and we'd like to help resolve it as quickly as possible. Please reach out to Jose Teran at Jteran02@joemyerstoyota.com or Scott Michael at SMichael@joemyerstoyota.com, and they'll be happy to assist you further in diagnosing and addressing the problem. We look forward to getting this taken care of for you.
Really bad this time. I went to do my car's brakes and I had to go back again because the technician did something wrong .
Business response:
We sincerely apologize for the inconvenience you've experienced with your brake service. We understand how frustrating it must be to have to return due to an issue with the work completed. Please reach out to Jose Teran at Jteran02@joemyerstoyota.com or Scott Michael at SMichael@joemyerstoyota.com so we can resolve this matter promptly and ensure everything is taken care of to your satisfaction. We appreciate your feedback and the opportunity to make it right.
Already stated in two previous reviews.
Business response:
We are sorry to hear about the multiple review requests that you have received. It seems that there may be a discrepancy in our system. At your earliest convenience, please reach out to Jose Teran at Jteran02@joemyerstoyota.com, or Scott Michael at SMichael@joemyerstoyota.com so that we can resolve this issue. Thank you, and we look forward to hearing from you.
Frequently asked questions about Joe Myers Toyota
How is Joe Myers Toyota rated?
Joe Myers Toyota has a 4.5 star rating with 15,775 reviews.
When is Joe Myers Toyota open?
Joe Myers Toyota is open now. It will close at 9:00 p.m.