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Johnson City Toyota
- Car Dealers
- Johnson City, TN
About this business
Location details
3124 Bristol Hwy, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Recommended
Recommended
Recommended
Recommended
The beginning was great and was interested in going back to buy more cars but the ending experience after buying one vehicle changed my mind.
Business response:
We apologize for any inconvenience. We want to make this right and understand what happened. Please contact us at (423) 900-8594.
Purchasing a vehicle I would recommend. Service department I would not. Every visit they try to sell you new services and try to talk down to you when you don’t purchase them. Took vehicle in for a tire rotation and two hours later I got my vehicle. Not an apology or anything till after I complained and then I got offered a free detail on my next visit. I could only imagine how long a detail would take.
Business response:
We apologize for any inconvenience with our service department and the lengthy tire rotation wait. Your feedback is invaluable to us. Please contact us at (423) 900-8594.
My name is Sarah Price. If I could leave ZERO STARS I would. Do not recommend!!! I purchased a car from them on 1/10. TEN days later it started missing when changing gears I contacted the man “big Dan” who sold it to me and told him about this, he told me he would get back in touch with me the next day, I tried to get ahold of him no response. (I should have drove there then, but did not) 30 days later it has a check engine light pop up I took it to Honda of Kingsport paid $230 for a diagnostic check and it says I need a new... read more
I am submitting this complaint regarding my experience with Johnson City Toyota. I purchased a new 2025 Toyota Sienna from Johnson City Toyota on March 1, 2025. The total purchase price was just over $62,000, which included all dealership recommended add ons, warranties, and protection packages. Shortly after purchase, the vehicle became subject to a safety recall advising that the middle seats should not be used due to a potential weld failure. This recall makes the vehicle unusable for my family, as we rely on all seatin... read more
Business response:
We apologize for any inconvenience caused by the safety recall on your 2025 Toyota Sienna. Please contact us at (423) 900-8594 to discuss potential resolutions.
Called about a vehicle, got pre-approved. Then a few hours later was told to come check out the vehicle and that I was all set just needed to pay the down payment. Drove over an hour there got 2 minutes to look over the vehicle. Because it started snowing. Was took inside then was told they needed “more” after I had done submitted everything they had already asked for. Left. Submitted the “more” that they needed the next day because by the time I left it was already after 7pm they said they would call me in the morning. I wa... read more
Business response:
We are disappointed to hear about your experience at Johnson City Toyota. Please contact us at (423) 900-8594 to discuss this further.
Frequently asked questions about Johnson City Toyota
How is Johnson City Toyota rated?
Johnson City Toyota has a 4.7 star rating with 9,274 reviews.
When is Johnson City Toyota open?
Johnson City Toyota is closed now. It will open tomorrow at 9:00 a.m.