Johnson RV Sandy

Larry W. 

on Yelp

2 years ago

This is primarily about the Johnson RV facility in Fife,Washingto. We bought a Leisure Travel from Johnson in the fall. It was sold to us on consignment. The same week we purchased the rv my wife was diagnosed with Parkinson'. Our hope was to negate the purchase due to the circumstances but apparently that was not possible. Sense we hadn't taken possession of the rv we opted to sell the unite on consignment with Johnson. Well their offer to was $35,000 less than we and just paid the week before. Now the rv hasn't move from t... read more

Helen B. 

on Yelp

2 years ago

Johnson RV messed up my excellent credit score then did the RV inspection and so call found a problem and could not sell it. They should have found the problem first before sending my credit information all over. Their mistake has count me dearly when I found an RV elsewhere. It took my excellent credit score and changed it to just good. I would not trust these people. 

Leslie B. 

on Yelp

2 years ago

Waited 5 1/2 hours to get an estimate for repairs. I mistakenly thought there would be repairs done but was never informed that it was only an estimate. I also wanted to look at an RV on their lot and the salesperson I was dealing with disappeared saying he had to talk to his manager. 2 hours later I had to text him find out if he could show me the RV I was interested in. In my frustration over the whole ordeal, after I got home, I emailed a complaint to both the sales manager and the service manager. I heard from neither on... read more

Wendy R. 

on Yelp

2 years ago

CAUTION: Johnson RV Sandy, OR - Use much caution when dealing with the Finance Managers here. What could have been a 4 star purchase from Johnson RV, has now dropped to a 1 star, due to unethical, unprofessional business practices, dishonest untrue statements, refusal to return calls/emails and HUGE delays in a refund for an overrated, below industry standard extended warranty. In all my years of purchasing cars, trucks, boats, homes and RV's, this is by far the WORST EXPERIENCE with a Finance Department I have ever dealt... read more

Laurie S. 

on Yelp

2 years ago

Johnson RV was eager to sell you a trailer and an extended warranty but they don't care when something goes wrong. They don't get you in for months. They don't disclose stuff that isn't covered but tell you to read the fine print. You go to get it fixed and parts didn't get ordered. They tell you they are going to mail them to you and they don't. They hire unreliable help and they don't back what they told you. They gave an excuse for everything. Our warranty wore out because of all the delays and it cost us $500. They did... read more

Billie B. 

on Yelp

2 years ago

From my previous review I received a message from Johnson RV who said that someone would be contacting me. Of course that never happened. Send a message to Pablo in March still waiting to hear from him about the water leak. Send a message to Pablo two days ago about the "new dryer" that has broken down twice now and the corroded batteries that they put in our RV in February still have not heard anything. It's almost like they don't exist any longer. Why did they bother responding to the first message if they weren't going to... read more

Gavin R. 

on Yelp

3 years ago

Visited several times during covid looking for an RV and reached out on line. Was left with impression that if you were not dressed like you had wads of cash ready to put down then they wouldn't talk to you or follow up. They do not advertise the price of many of their RV's listed on line and when you do contact them, (if you get a response) they will probably tell that its gone, leaving you wondering if the listings are not real but just a way of fishing for customers. When they ask how much you are looking to spend, if its... read more

Finn D. 

on Yelp

3 years ago

We purchased a new RV and have had to have a lot of warranty work done. At first we loved our service department representative, but he left and now the Service Department appears to be understaffed and overwhelmed. We have called numerous times to make an appointment and only get voicemail. Nobody calls us back. 

Gary M. 

on Yelp

3 years ago

My wife and I bought our 1st class A motorhome which had everything we ever want and only 12k miles minus the tow package in which we can have installed down the road. Great salespeople, very professional. We purchased it February 3rd but they needed to keep it for the 1st week to check it all-out which we were impressed with along with the 60 day warranty. We drove it 700 miles to southern Oregon and back to see our grandson wrestle and on that trip the ck Engine light came on and over 50mph the steering has a bad shake ... read more