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37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 12:00 p.m. | |
Tue | 12:00 p.m. to 12:00 p.m. | |
Wed | 12:00 p.m. to 12:00 p.m. | |
Thu | 12:00 p.m. to 12:00 p.m. | |
Fri | 12:00 p.m. to 12:00 p.m. | |
Sat | 12:00 p.m. to 12:00 p.m. | |
Sun | 12:00 p.m. to 12:00 p.m. |
Very Poor
Horrible It was very dirty, sheets, floor and bathroom looks disgusting! It was the worst experience I ever had.
Business response:
Hello Rodrigo, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. I´m sorry if we missed the mark during your stay. Thank you again for your feedback!
Fair La limpieza de las áreas comunes. La ubicación cerca al transporte público y restaurantes y grifos
Business response:
Hello Nicole, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights of your experience and gives us a chance to improve.
Bad
No volvería a ir a ese lugar menos pagar por dormir en una cama tan asquerosa el personal no entiendo porque no se fijan super asqueroso nada de higiene súper desagradable no es recomendado muy sucio todo el lugar no vale la pena
Business response:
Hello Guest,Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide ... read more
Bad
Never again The heater wasn’t working. Have two small infants and no elevator to the 2nd fl. Had to climb the steps to the elevator on the 2nd fl. The sofa bed was broken and had nails sticking out that could have hurt my toddler. Advertised microwave in the room NO MICROWAVE Location
Business response:
Hello Krystle, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most... read more
Very Poor
Bad
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
La Quinta Inn Queens is closed now. It will open tomorrow at 12:00 p.m.