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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The elevator was not working and the toilet wasn’t working correctly either.
Business response:
We read you review and let me say how sorry we are that we did not live up to your expectations. We try to make every guest experience unique and enjoyable. We do appreciate the review as it helps us to provide a better guest experience going forward. Once again please accept our apologies, we hope you will return again and have a better experience.
Very hot in the room despite having on constant a/c. Very loud with a ton of traffic and can hear inside room. The floors were nasty feeling, my towel hanging up had hair on it. Just seemed dingy and with paying $104 I was expecting a way better experience.
Business response:
It is disappointing to hear that you encountered so many challenges during your stay and that we failed to address any of your concerns while you were still here at the hotel. Thank you for sharing your experience. We apologize for a less than perfect stay and hope to welcome you back for a better guest experience.
Old Run-down Room needs updating and refurbishing Felt grimy and gross Bed & pillows were hard & not comfortable Overpriced for condition of room Checked out after one night-will not return
Business response:
Thank you for your review of our hotel. You have noted some deficiencies during your stay, and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.
I dont know where to star. First Mark the person in front desk took like 30 min to find my reservation. Because it was made from Expedia he told me to call some there because he could not find it. Incredible. Then he look again and now he got it. GODDDD . It doesnt finished there when my family opened the door crazy to go to bed , it was all dirty the sheets and towels in the floor, and very smelly. Gross!!!! First time traveling with that experience.
Business response:
Thank you for your review of our hotel. You have noted some deficiencies during your stay, and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.
Regadara únicamente con agua caliente, la tina manchada de humedad, alfombra del cuarto sucia y había una araña grande en la pared
Safe
We arrived late from the airport and chose this hotel to sleep a few hours, but we could hear all the cars passing by. The hotel is very old and smells musty. I wouldn't recommend it to families.
Night staff was horrible, airport shuttle was amazing and convenient. Hotel is run down.
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,502 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open tomorrow at 12:00 p.m.