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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Even they are not providing amenities like water and tooth paste etc
Pool out of order Smelled like cigarettes on our floor
Business response:
Thank you for your review of our hotel. You have noted some deficiencies during your stay, and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.
The accessible room was not. In fact it was unsafe. We contacted the desk daily for issues. Multiple issues. And the room had a connecting door that let every sound through, be it crying infants till 3 am or honeymoon couples with music and, well, “those” sounds as well. There was a restaurant next door but no walkway. We had to drive.
Got in at 11 at night and they didn’t have my room. After thirty minutes Front desk gave me another room with no tv and ac broken.
Business response:
Thank you for taking the time to provide feedback on your recent stay. Please know that your feedback is extremely important for us to continue to improve our service. We strive to offer a smooth and comfortable stay for our guests, and it seems we fell short during your stay. Please accept our sincere apology.
GIANT cockroach in the bathroom!!! The front desk clerk came and got it and wouldn’t issue a refund and the owner never called me back about it.
No control over the property didn’t sleep all night over people screaming at each other in the hallway never again will I stay in this hotel.
Showers are disgusting
Children crying and dogs barking half of the night
Business response:
We would like to offer our sincerest apologies for the noise issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention. We hope that your next visit to the area.
I have a sad face because our flight never made it to Austin tonight. We are stuck in Minneapolis
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,502 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open tomorrow at 12:00 p.m.