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The hotel provides a comfortable place to stay in the Austin area with enough services and amenities that make it worthwhile. This place offers complimentary breakfast that is more than just your average continental breakfast. Along with cereal, muffins, coffee and juice machine, there are also hot waffles, fresh fruit, eggs, pastries and yogurt. The other services the hotel offers is just as exceptional as the breakfast. There is the coin-operated laundry facility and on-site convenience store gives new meaning to the word ... read more
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 12:00 p.m. | |
Tue | 12:00 p.m. to 12:00 p.m. | |
Wed | 12:00 p.m. to 12:00 p.m. | |
Thu | 12:00 p.m. to 12:00 p.m. | |
Fri | 12:00 p.m. to 12:00 p.m. | |
Sat | 12:00 p.m. to 12:00 p.m. | |
Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional Nothing Clean great facilities
Poor
The property and staff were wonderful. The bed had bedbugs The bed was full of bedbugs- I woke up covered with bites. I then checked the bed and found the bedbugs. I requested a room change for the second night-which I got- but the keys didn’t work in either the outside or inside locks. The staff helped with this- but even then the keys only worked about 50% of the time The staff was very nice and friendly. The property was newly renovated and very well done.
Never ever stay in that hotel ... This hotel ruins the reputation of La Quinta brand. Almost everything was horrible ... cleanness was horrible (I found a piece of hair at the very first time I saw the bed), breakfast was horrible (we found a piece of hair in the eggs), Staff were very rude, they never apologize for the hair in the eggs, they didn't know which room does have bath tubs and which one does have walking shower, I changed my room three times, and finally I was not able to get a room with walking shower. The beds ... read more
Fair
Decent Bed was sloped on one side. Mattress bad. Room was not made up the last day. Had to ask for towels. Staff that night was not very nice and accused us of putting a do not disturb sign on the door. No apologies. Yes. Very convenient to CotA
Disappointing
Nice room in facilities but front desk attitude However, during our check out experience we realized on our receipt that we were overcharged for two days of taxes although we only stayed for one night. We brought this to her attention. The lady who checked us out didn’t even apologize and gave us an attitude and was rude. When I asked how long it would take to handle this matter, she said “you need to wait for my coworker to get out of the restroom.” The treatment at the end of my stay was absolutely unprofessional and unacc... read more
Fair One of pancake machine was not working. Only one was working. Standing in line to eat waiting on others to use the pancake machine. Early check in
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,032 reviews.
La Quinta Inn & Suites Austin Airport is closed now. It will open at 12:00 p.m.