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La Quinta Inn & Suites Austin Airport
- Hospitality
- Austin, TX
About this business
Location details
7625 E Ben White Blvd, Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Unkept, old paint in the walls, bad smell
This is a beautiful property. I had issues with boisterous guests. Lots of loud music and yelling. I would suggest this hotel for party goers. This is not suitable for rest.
Worst hotel I’ve ever stayed at, hands down! Here are the good points about the hotel: -The guests were really nice and we all agreed how horrible the hotel was. The bathroom looked nice and clean. Here are the bad points about the hotel: The staff was incredibly rude- they didn’t want to help with anything, were sitting at the front desk complaining in front of guests about guests needing items in their rooms. One of the times I asked for new key cards, The front desk girl threw the card at me. We were told at check in that... read more
The pool was not available. The TV did not work.
Worst hotel in my life. Pool was closed, for a while now, which was not disclosed. Elevator didnt work and was on the 5th floor. Shuttle to the airport didnt work, air conditioning in the lobby broke down last day, lobby restrooms filthy
Run down needs paint and up keep
Terrible
I had a scheduled 6:30 shuttle. Walked out the door at 6:29 as the shuttle was pulling away. Ask them to please call driver. They waited three minutes to call them wouldn’t answer. I had to spend money to Uber!! Absolutely TERRIBLE customer service!
Business response:
Angie, we appreciate you taking time to let us know about your experience. There's absolutely no excuse for what occurred, and we will be following up with our staff to see what may have gone wrong. From what we can see, you were the only guest scheduled so we're baffled as to why we departed without you. Please accept our sincerest apology and know that we will learn from this and improve.
The hotel have smell off mold
Business response:
Thank you for taking the time to provide feedback on your recent stay. Please know that your feedback is extremely important for us to continue to improve our service. We strive to offer a smooth and comfortable stay for our guests, and it seems we fell short during your stay. Please accept our sincere apology.
Frequently asked questions about La Quinta Inn & Suites Austin Airport
How is La Quinta Inn & Suites Austin Airport rated?
La Quinta Inn & Suites Austin Airport has a 3.9 star rating with 6,502 reviews.
When is La Quinta Inn & Suites Austin Airport open?
La Quinta Inn & Suites Austin Airport is closed now. It will open tomorrow at 12:00 p.m.