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La Quinta Inn & Suites Austin North - Round Rock
- Hospitality
- Round Rock, TX
About this business
Location details
2004 N Interstate Hwy 35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair Did not stay. There was no room available upon my arrival.. We were tired from driving.. Had to look for other hotel Staff
Business response:
Thank you for taking the time to post a review regarding your stay.
Fair
Durty bed and unwashed sheets/duvet Bed durty, duvet durty, sheets with mascara. Very disgusting. That Ihope was beside.
Business response:
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review, especially the odor you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel.
Poor
None Room was very dark . 2/4 light bulbs did not work in the room, the wall sockets did It work - we are unable to charge our electronic devices. Location
Business response:
Thank you for your feedback. We apologize for the issue that you excperiened during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs.
Waste of money Bad service Unprofessional
Business response:
Thank you for your direct and genuine comments. Rest assured, we will be looking into the comments you have made about your experience with our front desk staff. We hope to continue to have you as our guest, and look forward to another chance to serve you. Your feedback is taken seriously and we are taking steps to make the guest experience even better.
It was fine for the price as 3 nights cost less then $300.00 There were loud guests all hours of the night screaming profanities, some very looked like they might have been on drugs. The room had roaches in it. The beds were comfortable and the pool was fun to swim in.
Business response:
Thank you for your review, we really appreciate your feedback. Providing a clean, comfortable room to our guest is important to us. It is with regret to hear that we were unable to meet your expectations. I will make sure your comments are shared with our management and staff. We look forward to welcoming you back to enjoy our pool in the future.
We checked in but when we got to our room there was roaches everywhere so we immediately left
Business response:
Thank you for taking the time to share your comments about your stay! I am very sorry that your experience wasn’t up to your expectations. Our staff works very hard to provide guests with a clean, comfortable room, and top notch service. Your specific concerns have been discussed with our team to help us improve. We hope you return in the future and allow us to exceed your expectations.
It was ok, glad I got a "deal" on a booking site 1.The walls and doors are so thin, there is not a strip under the door to help with hallway noise. 2. The extra lock on the door (rape chain) was wobbly and not secure to door frame 3.there was a screaming child that was left in the room alone near my room whose parents left them alone. It was clean and over all looked taken care of
Business response:
"our feedback about your recent stay is greatly appreciated. We are immensely troubled that the noise issues you experienced caused your stay to be unpleasant. These are not indicative of the guest experience we strive to provide and are working tirelessly to eliminate this from reoccurring. We hope that your next visit to the area will lead you back to our property to allow you to experience first-hand the stay we aspire of all our guests.
Frequently asked questions about La Quinta Inn & Suites Austin North - Round Rock
How is La Quinta Inn & Suites Austin North - Round Rock rated?
La Quinta Inn & Suites Austin North - Round Rock has a 3.2 star rating with 3,755 reviews.
When is La Quinta Inn & Suites Austin North - Round Rock open?
La Quinta Inn & Suites Austin North - Round Rock is closed now. It will open tomorrow at 12:00 p.m.