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La Quinta Inn & Suites Austin North - Round Rock
- Hospitality
- Round Rock, TX
About this business
Location details
2004 N Interstate Hwy 35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing
Poor
Fair Not enough for breakfast and not enough choices for breakfast Bathtub was huge
Business response:
Dear Guest, Thank you for your feedback! We're thrilled to hear you enjoyed the spacious bathtub. We appreciate your comments about the breakfast options and will certainly look into expanding our offerings. We hope to make your next stay even better! Sincerely, Hotel Manager
Fair bathroom handle
Business response:
Dear Guest, Thank you for your feedback regarding the bathroom handle. We apologize for any inconvenience this may have caused during your stay. Your comments are important to us, and we will address this issue to ensure a better experience for our guests in the future. We appreciate your input! Sincerely, Hotel Manager
Na The location The room was OK, the floor was filthy, hadn't been swept in a while
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again.
Very Poor
Not good - would not stay at la Quinta again Did not feel comfortable staying here really. Property was not clean
Business response:
Dear Guest, Thank you for your feedback. We’re truly sorry to hear that your experience did not meet your expectations and that you found the property unclean. Your concerns are important to us, and we are addressing them with our team to improve our standards. We appreciate you bringing this to our attention and hope you’ll consider giving us another chance in the future. Sincerely, Hotel Manager
Bad
Disappointing The lock on the door was broke. The desk person texted me inappropriate and unprofessional questions. I didn't feel safe.
Business response:
Dear Guest, Thank you for bringing this to our attention. We're very sorry to hear about the issues you encountered with the door lock and the unprofessional communication. Your safety and comfort are our top priorities, and we will address these concerns immediately. We appreciate your feedback and hope to have the chance to make it right. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn & Suites Austin North - Round Rock
How is La Quinta Inn & Suites Austin North - Round Rock rated?
La Quinta Inn & Suites Austin North - Round Rock has a 3.2 star rating with 3,755 reviews.
When is La Quinta Inn & Suites Austin North - Round Rock open?
La Quinta Inn & Suites Austin North - Round Rock is closed now. It will open tomorrow at 12:00 p.m.