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La Quinta Inn & Suites Dallas Grand Prairie South
- Hospitality
- Grand Prairie, TX
About this business
Location details
2131 West I-20, Grand Prairie, TX, 75052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair I've stayed here several times and I love the location but some of the rooms have poor plumbing and are in need of an upgrade . The staff is always friendly and try very hard to accommodate you. When they get it right, it's right but when they get it wrong, it's definitely wrong...
Business response:
Dear Katrina, Thank you for leaving us with your review. Thank you so much for your words about our friendly, hard working staff. I'm sorry to hear that you seem to have had issues in your rooms with our plumbing. We will certainly take this review into consideration and investigate the issues you've presented. Thank you again for your review and we look forward to seeing you next time you're in our area!
Fair it has a weird smell in the room
Business response:
Dear Valued Guest, Thank you for leaving us with your review. I'm sorry to hear that there was an odd smell in your room. If you bring your concerns to the Front Desk Agent on shift, they will ensure that the issue is resolved before your departure. Next time you're in our area, please consider coming to see us again!
Disappointing Had to try several rooms before finding one that was suitable. Location was great, convenient for all my plans and meetings.
Business response:
Dear Katrina, Thank you for leaving us your feedback! Please accept my sincerest apologies for the poor experience you had with having to try different rooms. This shouldn't have happened, and I will certainly be following up on this incident and ensure that in the future all guests will get the perfect room, the first time! We hope that you will come see us again in the future!
Poor
disappointing they didn’t call me for my list and found items. I had to go by myself to pick it up my shirts and pants I left in the room. and now I will need to go again to see if they have found my leather jacket lost and found didn’t return my rather jacket
Management need to resolve Bed bugs Issue! The room we stayed at is had some Bed bugs! We had to leave at the middle of the night. (note: room was clean, but we found some bed bugs on the wall, on the bed and under the blanket). Also, we found a big hole in the couch. Staff were friendly, polite and cooperative. Location is good. Had a bad experience but staff did their best to resolve the matter and refunded the rest of the stay.
Less is not always more... Second time at this location, both times trouble with T.V. and remote , different rooms same problem and very low water pressure in both restrooms. Overall a fair stay, you get what you pay for. A little less pricey equals a little less quality. The room was clean and comfy, location is great, ,easy access to the expressway, and centrally location for easy access to most places in the DFW area.
Fair I brought my dog and walked him often on the grounds as others have done also . However other people did not pick up after their pets. Hotel smelled nice on arrival and desk attendant was polite and friendly.
Disappointing Room was dated and smelled of mildew. The location was convenient and the bed was very comfortable.
Business response:
Thank you for sharing your feedback with us! First of all let me express my sincere apologies for the incident that you experienced during your stay. Secondly, I'd like to emphasize that we here at La Quinta Grand Prairie South take Guest Security as serious as is possible, and I will be consulting our housekeeping staff to ensure that an incident like this never takes place again. I hope that you will one day decide to give us another chance when you are in the area! We look forward to seeing you again in the future! Sincer... read more
Frequently asked questions about La Quinta Inn & Suites Dallas Grand Prairie South
How is La Quinta Inn & Suites Dallas Grand Prairie South rated?
La Quinta Inn & Suites Dallas Grand Prairie South has a 4.2 star rating with 4,474 reviews.
When is La Quinta Inn & Suites Dallas Grand Prairie South open?
La Quinta Inn & Suites Dallas Grand Prairie South is closed now. It will open at 12:00 p.m.