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La Quinta Inn & Suites Dallas Grand Prairie South
- Hotels
- Grand Prairie, TX
About this business
Location details
2131 West I-20, Grand Prairie, TX, 75052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair Le personnel n'est pas aimable. On avait une suite avec un canapé lit, on nous a donné les draps pour faire le lit nous même. Le soir en rentrant on nous a livré de la nourriture qui n'etait pas pour nous. On prévient gentiment la réception et on nous demande de la redescendre a la réception. Le petit déjeuner est servi jusqu'à 9h et à 8h50 on vous enlève l'ensemble du buffet sans un mot ni un sourire Le canapé lit n'est pas du tout confortable L'emplacement, hotel calme et petit dejeuner continental avec des gaufres Le... read more
Business response:
Dear Carine: thank you for taking the time to let us know about your stay. Your feedback is valuable so that we may address the issues above. I hope you stay again and give us another opportunity to make your stay great. Thanks again. Silvia
Bad The hotel cancelled the room of our friends on the morning of our arrival while on the flight to Texas. They had to sleep on the floor of the room of our other friends.
Business response:
Dear Guest, Please accept our apology for inconvenience. We have explained you about your reservation policy. Several attempt made to get Guarantee payment information but no response. As per cancellation policy we dropped your reservation. Have a nice day.
Would not recommend Paper thin walls and ceilings, rock hard beds, narrow drives in parking lot Easy check in and out, friendly staff
Business response:
Dear Guest, Thank you very much for your stay and business. Have a nice day. S Tals
Bad Booked
Business response:
Dear Guest, Please accept our apology for your stay. Have a nice day. S Tals
Dirección incorrecta en mi reserva Reservé en una ubicación cercana al estadio AT&T y la confirmación de la reserva decía esta dirección y cuando llegamos nos dijeron que era en otra ubicación, por esta situación nuestro itinerario de viaje se nos complicó. Además cuando fuimos a desayunar ya no quedaba casi nada y aún no eran las 9 am y cuando preguntamos nos respondieron que ya todo había terminado Las habitaciones muy limpias y cómodas
Business response:
Thank you so much for your recent stay! Your feedback is very important to us. We are looking forward welcoming you back in the future.
Bad
Disappointing Charged twice for one of the nights Location
Bad The smell in entrance lobby, not able to sleep due to the extreme noise from Jason Deli warehouse loading and unloading semi truck throughout the entire night, dryer didn't work after washing clothes Staff was nice
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas Grand Prairie South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our h... read more
Walking down hallway you could smell cigarette smoke The room had furniture that was old. The ottoman did not match chair and was all marked up with a ink pen. Did not have breakfast
Business response:
Dear Flora, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Dallas Grand Prairie South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and... read more
Frequently asked questions about La Quinta Inn & Suites Dallas Grand Prairie South
How is La Quinta Inn & Suites Dallas Grand Prairie South rated?
La Quinta Inn & Suites Dallas Grand Prairie South has a 4.2 star rating with 4,686 reviews.
When is La Quinta Inn & Suites Dallas Grand Prairie South open?
La Quinta Inn & Suites Dallas Grand Prairie South is closed now. It will open at 12:00 p.m.