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La Quinta Inn & Suites Dallas Grand Prairie South
- Hospitality
- Grand Prairie, TX
About this business
Location details
2131 West I-20, Grand Prairie, TX, 75052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
Poor
rude staff dirty rude staff nothing
Online pictures are deceiving. Will go down the road. Was in room 418. It appeared furnished with worn yard sale items. The carpet had numerous runners thru out the room and was in need of serious shampooing. The roof exhaust for the restroom obviously didn't work. The flush valve in the stools tank would hang up daily due to age. Would have to mess with its float valve for it to work. Last of all. The outside of the windows were dirty until the flooding rain hit and washed them naturally. The staff was great from the moment... read more
Not good. AC stopped working during night we had to leave bedroom door open to cool room. No one was at front desk. We went to breakfast at 8 am and they were out of several food items. Your could have a waffle or cereal. I have stayed at multiple La Quintas and this was the worst experience. The front desk did not seem to care about issues. Customers are not a priority for this facility. I travel a lot for State of Texas and this experience will make me select other lodging choices. Lobby was clean. The room was clean.
Awful
no clean towels available
Business response:
Thank you for taking the time to complete the survey. Apologies for not having towels available. We are addressing this concern.
Fair
Sleeping on the street would be more clean. There were roaches in my room and management did nothing about it. I was not allowed to switch rooms or get a refund for checking out early. Would NEVER stay here again I rather sleep on the street. Nothing
Business response:
Dear Amamnda, Thank you so much for your recent stay ! Your feedback is very important to us. Please accept my sincere apology for your problems throughout your stay. We hope you give us another opportunity in the future.
Frequently asked questions about La Quinta Inn & Suites Dallas Grand Prairie South
How is La Quinta Inn & Suites Dallas Grand Prairie South rated?
La Quinta Inn & Suites Dallas Grand Prairie South has a 4.2 star rating with 4,474 reviews.
When is La Quinta Inn & Suites Dallas Grand Prairie South open?
La Quinta Inn & Suites Dallas Grand Prairie South is closed now. It will open at 12:00 p.m.