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La Quinta Inn & Suites Dallas Grand Prairie South
- Hospitality
- Grand Prairie, TX
About this business
Location details
2131 West I-20, Grand Prairie, TX, 75052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing space
Business response:
Thank you for your kind and thoughtful feedback. I am proudly sharing this with our ladies and gentlemen who I am so fortunate to have on our special team. Providing genuine care for our guests is truly our highest mission and as well as being empowered to create unique and memorable experiences.
The “Non Smoking” Room we stayed in smelled like an ash tray. The non smoking room smelled like an ash tray when we got there. It was in a nice location, and were pet friendly.
Overall not the worst, but should’ve been better for the money The bed was hard as a rock, the price of the room was outrageous for what we actually got. I should’ve gone to the live hotel in Arlington and I would’ve paid less for a whole executive suite. I liked the size of the bed, and the fact that there was a jacuzzi tub.
Business response:
I wanted to say thanks for your recent stay here at our hotel! We are thrilled you enjoyed the jacuzzi; however, apologize for the issues with the bed. We will carefully investigate to find out what we can do to improve our operations. We hope you will consider allowing us the opportunity to improve and earn your business in the future. We look forward to your next visit!
Housekeeping staff not able to properly do their job do to rules of your establishment Towels! Okay I pay for four people to stay at your hotel but I have towels for 2. Had to ask for towels everyday. Housekeeping has to be asked for the room to be serviced! I was there and asked for towels only 2x just because it was so ridiculous ! I got a day of cleaning. I didn’t ask because I should not have to ask. Someone was in my room without asking and why that happened I’m still not sure! Convenient, easy access for our needs.
Business response:
We certainly understand your concern during this challenging time. Your trust and confidence are very important to us. In response to COVID-19, we have taken additional measures developed in consultation with global and local public health authorities (including the World Health Organization and Centers for Disease Control) to remain diligent in our commitment to provide a safe environment for all who visit our properties. In accordance with safety recommendations we have temporarily adjusted our breakfast, as well as our ho... read more
Disappointing
Disappointing The hot water to take a shower was very low, the phone in the room was working.grreat
Business response:
Thank you so much for staying at our Hotel, and for providing such valuable feedback from your visit. We apologize for any difficulties you may have experienced; and rest assured, we will take this survey under careful consideration. We also regret that no one on staff was able to ameliorate these issues for you. It's our pleasure to serve, so please never hesitate to let us know what we can do to make your stay more comfortable. We look forward to your return and hope you will allow us to reflect on these comments and make ... read more
There was bedbugs on the bed and my boyfriend kept getting bit in the middle of the night and we kept thinking it was mo It’s next to a warehouse It was nearby to my destination
Business response:
Thank you very much for staying with us and for providing your feedback on your visit. We take insect cases very seriously and have very strict procedures in place to ensure that insects are detected as quickly as possible and treated with the utmost urgency. We apologize for the problem you experienced while at our hotel. We will make sure to carefully consider this survey so that we can investigate the issue and improve our operations.
Fair
Bad Bookjng The room was not available, per staff system error
Business response:
Thanks for the feedback. Please accept our apologies for the misstep. We value your business and would like to earn your business on a future trip. Have a wonderful day.
Frequently asked questions about La Quinta Inn & Suites Dallas Grand Prairie South
How is La Quinta Inn & Suites Dallas Grand Prairie South rated?
La Quinta Inn & Suites Dallas Grand Prairie South has a 4.2 star rating with 4,474 reviews.
When is La Quinta Inn & Suites Dallas Grand Prairie South open?
La Quinta Inn & Suites Dallas Grand Prairie South is closed now. It will open at 12:00 p.m.