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La Quinta Inn & Suites Dallas Grand Prairie South
- Hotels
- Grand Prairie, TX
About this business
Location details
2131 West I-20, Grand Prairie, TX, 75052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The most horrible stay we have ever had in a hotel. The cleanliness. Our bedroom was NOT cleaned at all for the whole 7 nights we stayed there. Not once. We made several requests to clean the room to the Reception and the directly to the cleaners. Despite their promises, none took any action. We were really treated very badly. We have stayed in many hotels across the world, particularly in the USA. And this is the most horrible stay we have ever had in a hotel. We have few pictures of the filty bathroom and the bed room itse... read more
Avoid this Hotel I asked for a room on the lower level due to my mother mobility issues. When we arrived they said yes it's in the notes but we have nothing available. They never said we will make this right sorry for the trouble. The floor by the bathroom was cracked and raised up which caused me to trip. There was hair in the tub and black mold around the trim. The rating on this hotel was incorrect it was less than standard. When I checked in I told them I would be paying in cash, upon check out I was told they charged my... read more
For the price...I will probably not return. They charged my card before checkout? Would like to have real butter instead margarine or spread? Breakfast choices were sufficient. Hours of operation 7-10 were also good.
Business response:
Dear Sheri, Thank you for leaving us your feedback! We apologize for any negative experience you had while you stayed with us. Our rate pricing structure is controlled by the hotel demand in the area. We hope that you'll decide to come see us again one day!
Bad
Bad the area
Fair
Poor
rude staff dirty rude staff nothing
Online pictures are deceiving. Will go down the road. Was in room 418. It appeared furnished with worn yard sale items. The carpet had numerous runners thru out the room and was in need of serious shampooing. The roof exhaust for the restroom obviously didn't work. The flush valve in the stools tank would hang up daily due to age. Would have to mess with its float valve for it to work. Last of all. The outside of the windows were dirty until the flooding rain hit and washed them naturally. The staff was great from the moment... read more
Frequently asked questions about La Quinta Inn & Suites Dallas Grand Prairie South
How is La Quinta Inn & Suites Dallas Grand Prairie South rated?
La Quinta Inn & Suites Dallas Grand Prairie South has a 4.2 star rating with 4,686 reviews.
When is La Quinta Inn & Suites Dallas Grand Prairie South open?
La Quinta Inn & Suites Dallas Grand Prairie South is closed now. It will open at 12:00 p.m.