This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Terrible The rm # 211 wasn’t clean properly. There were stains( possibly blood) on the curtains and dry blood on the bathroom door. The tile flooring was coming up in the hall or repaired poorly. And there was a big a** water bug in the bathroom tub. Even though, the bed looked clean, soft and cozy. I didn’t get much sleep because the whole room looked and felt dirty. I also thought something creepy and crawly would come out. I’m glad I packed some antibacterial wipes. I will not be staying at this Hotel again. I wish I had ... read more
Business response:
Hi, Lena. Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.
Poor The room is outdated, various small damages, unsavory characters, and a funky smell throughout the hotel. The “fitness room” is hardly that with a couple pieces of cardio equipment and 1 wannabe Boflex. When I went to get some oj in the morning the dispenser poured it out with a bug in it (I know it must of come out of the dispenser as I am ritual about looking into my cups and then blowing it out to free it of any dust) When I booked the property I did so with the expectation of being like the many many other LaQuintas... read more
Business response:
Hi, Travis. Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.
Bad The beds are a very uncomfortable. The doors were hard to open. The hallways smelled really bad. It’s a smoke free hotel but smoking in the hotel was still happening. The property needs to be updated.
Business response:
Thank you for taking the time to share. We appreciate your feedback regarding our property. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
This place was so filthy! One of the front desk attendants (while in training!) was so rude! The floors were sticky, like there was syrup on it. The entire building seemed to have a foul odor to it. I thought I'd like the fact that is was a La'Quinta Inn, NOT!
Business response:
Thank you for taking the time to share. We appreciate your feedback regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.
Poor Our room was not very clean, air didn't work right and NO hot water. Would not go back. Can't remember anything notable that we liked
Business response:
Thank you for taking the time to share your comments regarding our room and your comments about our hot water. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
This hotel is in need of major renovations and updates. Hotel smelled musky from entrance to room, was worst in the elevator. Once in the room, we noticed the drywall peeling off the walls and ceiling. Shower head and tub faucet were leaky and pressure wasn’t as strong as it could be. Flooring had humps and was dirty and sticky. One could tell staff didn’t want to be there either, and customers were an inconvenience. Pets are allowed with a fee, $20 per pet. Worst La Quinta we’ve stayed in. The bed was comfortable.
Business response:
Hi, Jaeley. Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.
Pass on this place This is a very filthy, mildew smelling, out dated, hey poorly maintained hotel. I will never stay at any of these chains again!! The pictures of the property is false and we had the worst sleep of our lives with the mildew, molding smell that is through out the halls and coming directly out of the AC unit. Linens are clean
Business response:
Hi, Elissa. Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.
Disappointing The room wasn't that clean. Other people hair in shower and in bed Located, hot breakfast
Business response:
Hi, Nakeyia. I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.
We didn’t like our stay so much. I didn’t like how the woman who put out the breakfast stood around stirring at everyone, or how she didn’t keep the foot containers full. The bed.
Business response:
Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our bed as well as our breakfast. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,720 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.