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La Quinta Inn & Suites DFW Airport West - Bedford
- Hotels
- Bedford, TX
About this business
Location details
1809 Hwy 121, Bedford, TX, 76021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Great Stay!! Nothing Great location, rooms were clean, staff was friendly. We will definitely stay here again!!
Estuve una sola noche y quedé contracturada de tanta incomodidad. Puede ser un hotel viejo pero detalles ínfimos le sum Es antiguo. Sin mantenimiento. Muy decadente. La amabilidad de sus trabajadores
Business response:
Thank you for sharing your experience with us. We're pleased to hear that you found our team members kind and welcoming, as providing excellent hospitality is very important to us. We also appreciate your comments regarding the condition of the property. Guest feedback helps us identify areas where we can improve, and we are continually working to enhance our facilities and guest experience. We value your input and hope to have the opportunity to serve you again in the future for a better experience.
Not even your average room There was a musty smell in the elevator and in our room. My young daughter thought it smelled terrible. She said she would never stay in another La Quinta because of the experience. There was mildew and mold in the room. The floor of every bathtub we looked at (3 different rooms) was worn off and had brown rust streaks on them. The carpeted floor boards looked like they were moldy. It was a dark gray carpet that had orange spots all over it. The door to the last room we checked could hardly open. T... read more
Business response:
Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations. Cleanliness and room condition are priorities for our team, and we are disappointed to learn about the issues you encountered with the odor, bathroom condition, and overall guest room experience. We appreciate you bringing these concerns to our attention and are especially sorry to hear that this affected both your comfort and your daughter's impression of her stay. Your comments have been shared with o... read more
Fair
Pessimo hotel, Pessimo custo benefício! Hotel muito velho, lençóis velhos e sujos, colchão horrível, atendentes despreparados, reservei um quarto para quatro pessoas por motivo de cancelamento de voo, e nos colocaram em um quarto com somente 1 cama. Disseram que sentia muito, mas não tinha mais disponibilidade, além disso, fala no Booking que tem transfer para o aeroporto ida e volta, o que não aconteceu, quando chegamos disseram que não tinha mais vaga no transfer, no dia seguinte fizemos reserva no transfer, mas tinha mais... read more
Business response:
Thank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations. We understand how frustrating it must have been to arrive after a flight cancellation and find that the room arrangement did not match your reservation. We also regret the issues you experienced with the condition of the room, bedding, mattress, and the transportation service. This is not the level of comfort, organization, or service we strive to provide. Your comments regarding staff preparedness, room allocation, and... read more
Terrible, I would not recommend this hotel and Booking should take it off their list Not hot water for more than 24 hours, breakfast was terrible ( no healthy choices) no housekeeping services were offered. The hotel is old and needs updating badly!!!! Location was good , staff kind and did their best under difficult circumstances.
Business response:
Thank you for sharing your feedback. We appreciate your kind comments about our location and staff, and we’re grateful for the patience and understanding many guests showed during an unexpected water heater failure over Memorial Day weekend. While the disruption was temporary and repairs were completed as quickly as possible despite limited holiday emergency services, we understand how frustrating the inconvenience was during your stay. We’re also sorry to hear that our breakfast selection and housekeeping services did not m... read more
Room was unclean and had an unpleasant smell Unclean rooms Friendly staff
Business response:
Thank you for your feedback. We're glad to hear that you found our staff friendly, it means a great deal to hear that the staff was excellent. Also, we’re very sorry to learn that the cleanliness of your room did not meet expectations. This is not the standard we strive for, and we take your comments seriously. We are addressing this with our teams to ensure improvements are made immediately. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the futur... read more
Fair
Bad
Frequently asked questions about La Quinta Inn & Suites DFW Airport West - Bedford
How is La Quinta Inn & Suites DFW Airport West - Bedford rated?
La Quinta Inn & Suites DFW Airport West - Bedford has a 4.1 star rating with 3,544 reviews.
When is La Quinta Inn & Suites DFW Airport West - Bedford open?
La Quinta Inn & Suites DFW Airport West - Bedford is closed now. It will open tomorrow at 12:00 p.m.