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La Quinta Inn & Suites Houston NASA Seabrook
- Hospitality
- Seabrook, TX
About this business
Location details
3636 NASA Road 1, Seabrook, TX, 77586, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was good besides the leaking shower and mildew smell. Front desk staff was extremely friendly! Shower leaked and room had a mildew smell. I really liked the front desk employee. She was extremely friendly!
Business response:
Thank you for your feedback. We do apologize for any issues you encountered. We did check your shower head after receiving this and changed out the shower head. Had we known during your stay we would have changed it right away. We thank you for staying with us and hope to serve you again in the future.
Very Poor
Wasted WEEKEND Roaches on our nightstands...tub ran all night long...dogs barked all night...no WiFi AT ALL your cell WILL NOT WORK and TV is consistently searching for signal ( front desk said it was due to type of tile in building??? But you could use room phones ...housekeepers literally barged in our room at 9am on our 1st night my family was inappropriately dressed (night clothes) some still asleep. When addressing to owner he rambled on and on about the broken elevator and why and how and when it will be fixed when we ... read more
Business response:
Thank you for your feedback. We are sorry you did not enjoy your stay. We do wish during your multi day stay you would have made any of these issues aware to the front desk so we couldve addressed them. We have the strongest WIFI available in our area and have 6 routers on each floor. Many times its the persons device settings if they cant connect and the front desk is always ready to help you get on. Housekeeping does knock and waits before entering any room. If you were sleeping and didnt hear the knock we apologize. They ... read more
This hotel needs work and attention. We got through the night but would not stay again. It needs some ugrading. It smelled of mold and moisture and soon realizedwhy… The roof started to leak on my son in the middle of the night! it rained and there was pooling in the roof. The window was cracked and my husband found drug baggies near the refrigerator! Just a weird odor too and a uncomfortable. It was in a good location .
Business response:
Thank you for your feedback. We are sorry to hear you did not enjoy your stay. We wish you had reported any problems you had during your stay so we could have addressed anything right away. We did check your room and there are no leaks in the ceiling or water marks and have not had anyone else state there was a leak issue. We would hope if anyone found what they thought would be a "drug baggie" they would've notified the front desk staff right away. Again we apologize and hope to get a chance to serve you again in the future... read more
Horrible No tenían elevador me toco el 3 piso y las habitaciones tenían un olor espantoso las camas hacían mucho ruido al acostarse y el aire no enfrió lo suficiente
Business response:
Thank you for your feedback. We do apologize you did not enjoy your stay. We are currently waiting on parts for the elevator that come from Germany. Unfortunately it will take a few months. We are only 3 floors so most a guest would have to walk is only 2 flights. We are always ready to help guest if they need help with any luggage. We did not get any complaints during your stay as we are always ready to fix any problem immediately.
the outing was great but our Hotel stay was awful. where do I start the first night we stayed our AC was not working they didn’t have any other room so they gave us a fan. Clerk told us we could speak to owner the next day. the next we spoke with owner about being uncomfortable and he would at least deduct something off our stay for the inconvenience he said he couldn’t cause we didn’t book directly with them. He couldn’t call Booking.com cause he didn’t have the number but then said he was going to call and tell them we can... read more
Business response:
Thank you for your feedback. We did address your issue with the AC right away stating we would move you to a new room so we could immediately replace the AC in your first room. Unfortunately you began screaming and insulting the front desk and demanding your entire stay for free. We stated we would be rectifying the issue and could not allow the entire rest of your stay for free. We always go above and beyond to help guest and fix any problem that arises but we can not allow threatening and insulting behavior towards our sta... read more
Never again. Room was not clean. Elevator didn't work. Nothing
Business response:
Thank you for your feedback. We do wish you had reported any issue with the front desk and we would have fixed any problem right away. We do hope we get a chance to serve you again in the future.
we expect the hotel to credit our credit card. As of today, has not. We did not stay at this hotel. we checked in and checked out after 5 minutes. The hotel was dirty and unsatisfactory.
Business response:
Thank you for your feedback. We apologize you had any issues with your room and hope we get to serve you again in the future.
Disappointing Bathroom was dirty and the sampoo bottles were already used.. The bed mattress was worn out. The curtains didn't close to block out the street light . Location
Business response:
Thank you for your feedback. We apologize for any issues you encountered during your stay. We wish we had been made aware as we would’ve done everything to fix any issues. We hope to serve you again in the future.
Frequently asked questions about La Quinta Inn & Suites Houston NASA Seabrook
How is La Quinta Inn & Suites Houston NASA Seabrook rated?
La Quinta Inn & Suites Houston NASA Seabrook has a 3.9 star rating with 3,400 reviews.
When is La Quinta Inn & Suites Houston NASA Seabrook open?
La Quinta Inn & Suites Houston NASA Seabrook is closed now. It will open at 12:00 p.m.