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La Quinta Inn & Suites Houston NASA Seabrook
- Hospitality
- Seabrook, TX
About this business
Location details
3636 NASA Road 1, Seabrook, TX, 77586, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor
Very Poor The fact that the elevator has been out since who knows. No breakfast, excuse Covid. Um, all hotels are doing some form of breakfast especially if it says it on there website. Whether that be closed yogurt cups. None of my supplies was refilled when I left for the day. When I needed more towels I was informed to come get them. Again, 3rd floor no elevator. Stair wells left open which makes the 3rd floor pretty hot. The lake or water is across the street with no access. So it appears lake front or ocean front but it... read more
Business response:
Thank you for your feedback. We are sorry to hear you didn’t enjoy your stay. If you look at your confirmation it states no meals included. We do not advertise breakfast on any sites. We are currently waiting on permits from Health Dept to reopen breakfast hopefully by end of this month. We take great pride in our property and maintenance as we are a family owned business. Which is why we are updating our elevator and since parts come from Germany it will be 6-8 weeks. We wish we had the ability for it to come sooner but tha... read more
peaceful Despite with The elevator out of order and no ice In the ice machine no free breakfast no elevator ,no ice and no free breakfast it was very peaceful and clean
Better service No Wi-Fi strong and good signal and lift not working we got to use stairs before you book this hotel asked for everything Only location and Employee
Business response:
Thank you for staying with us. We are happy to know you enjoyed our great location and friendly staff. We do provide the strongest WIFI signal that is available in our area we do apologize if your device had any issues connecting. Sometimes your devices firewalls can cause this. We are currently updating our elevator and parts will come from Germany so unfortunately it will take some time. We are happy you were on the First floor in room 116 so the elevator was of no issue for you. Thank you for staying with us and we hope t... read more
Disappointing
Fair elevators weren’t working. Was not told until after I gave them my card to check in. I needed the room that I had ordered due to us being in a family group. Having to walk up three flights of stairs being disabled really hurt.
Business response:
Thank you for your feedback. We do apologize about the elevator. We are in process of mediating with our insurance company as with all claims they deny this expensive claim to fix it and have lawyers working as fast as possible to get it fixed. We do apologize you had to walk up two flights of stairs and if had been made aware of any disability we would have done anything we could to accommodate.
Bad Vending machines took our money no breakfast rude staff dirty hotel Nothing
Business response:
Thank you for your feedback we are sorry to hear you didn’t enjoy your stay. We do wish you had made us aware of any issues you had during your stay. If vending machines ever malfunction we return what it took at front desk. We get the most compliments on our cleanliness and friendly staff. We hope to get a chance to serve you again in the future.
Disappointing
Will under no circumstances recommend POOR Hospitality Room smelled like cigarettes shower leaks location
Business response:
Thank you for your feedback and we are sorry to hear you didnt enjoy your stay. We wish you would have reported any issues during your time with us as we would have been happy to address them right away. We hope to serve you again in the future.
Frequently asked questions about La Quinta Inn & Suites Houston NASA Seabrook
How is La Quinta Inn & Suites Houston NASA Seabrook rated?
La Quinta Inn & Suites Houston NASA Seabrook has a 3.9 star rating with 3,400 reviews.
When is La Quinta Inn & Suites Houston NASA Seabrook open?
La Quinta Inn & Suites Houston NASA Seabrook is closed now. It will open at 12:00 p.m.