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La Quinta Inn & Suites Las Vegas Summerlin Tech
- Hospitality
- Las Vegas, NV
About this business
Location details
7101 Cascade Valley Ct, Las Vegas, NV, 89128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair La Quinta used to have a more upscale feel with its facilities but is now competing in the budget category. Breakfast was fine.
Business response:
Thank you for your candid feedback & we are happy to know you enjoyed your stay. However, we are sorry to hear that the hotel was not up to par in the areas mentioned. Please note this information has been passed on to our management staff to ensure improvements are considered and made. We very much appreciated your business and thank you for staying with us. Sincerely, DSegura Hotel General Manager
Bad
Poor
Disappointing Que preparan desayuno para la mitad de los huéspedes y no reponen hay que madrugar para desayunar
Business response:
Thank you for your candid feedback & we are happy to know you enjoyed your stay. However, we are sorry to hear that the hotel was not up to par in the areas mentioned. Please note this information has been passed on to our management staff to ensure improvements are considered and made. We very much appreciated your business and thank you for staying with us. Sincerely, DSegura Hotel General Manager
Fair
Bad The elevators were out of service. There was no air conditioning inside the hotel, it was extremely uncomfortable. The front desk Clark was busy speaking to a friend. It was a nice room in a better area
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Fair MAJOR Huge safety issue: First floor North door would not lock which meant ANYONE could walk in the building without permission and cause harm or death. The door handle to room 121 was semi-broke. Hard to open once card was inserted. Hallway carpet IS FILTHY!!! Mattress and bed frame squeaked ALOT. Staff member Marcus was excellent in customer service with us. Breakfast was good. Room had microwave, refrigerator, iron and ironing board.
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Ghetto and Nasty This is my first time ever leaving a review and I'll start by saying something need done with the website because what's on that website is not accurate far from it!This place is filthy dirty disgusting just gross all away around nasty in and out.First night there went to get the beds ready pulled comforter back and sheets off main room with king bed in it to use our own bedding and there was blood on comforter and stains on sheets clearly housekeeping didn't do there job!Talked to people at front desk broug... read more
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Fair Well the breakfast is not super great but if you like oatmeal and eggs and cereal and toast and waffles it's okay it's a good hotel if you just want to stay for a few nights and visit the strip it does have some corks like when the elevators doesn't work the drinking fountain doesn't work there the door that you come in you don't have to use your key card to get in but I mean it's not a bad hotel it's a nice little hotel if you're on a budget and you just want to have the pool the workout room It was closed to alot
Business response:
I am sorry to hear that your experience was anything less than perfect. We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. Sincerely, DSegura General Manager
Frequently asked questions about La Quinta Inn & Suites Las Vegas Summerlin Tech
How is La Quinta Inn & Suites Las Vegas Summerlin Tech rated?
La Quinta Inn & Suites Las Vegas Summerlin Tech has a 3.7 star rating with 5,187 reviews.
When is La Quinta Inn & Suites Las Vegas Summerlin Tech open?
La Quinta Inn & Suites Las Vegas Summerlin Tech is closed now. It will open tomorrow at 12:00 p.m.