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La Quinta Inn & Suites Manhattan
- Hospitality
- New York, NY
About this business
Location details
17 W 32nd St, New York, NY, 10001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
A tired looking 3*hotel hotel at a hearty price. The price for a 3 star tired looking hotel was the negative. Saying that, we booked late. Recently stayed at the Hyatt midtown for less and the rooms were far more comfortable + free breakfast. Lesson learned! Location was excellent, if not a little noisy.
Business response:
Louise, it's good to learn that our location met your expectations. Regarding your concerns about pricing and comfort levels, it sounds like your experience did not match the value we aim to provide. We want to assure you that our team members work hard to maintain competitive rates and comfortable accommodations. We hope you give us another chance to improve your impression in the future. Kucuk Bag Hotel Manager
Si le bruit ne gêne pas pour un séjour court... Nous ne sommes pas tombé du bon côté de l'hôtel, juste au dessus de "l'usine" de ventilation du voisinage qui génère un bruit constant plutôt désagréable l'avantage c'est que nous étions fatigué de nos balades donc nous arrivions a dormir (en photo un peu flou car les vitres extérieures n'ont surement jamais été faites) Par ailleurs, la nuit , l'étanchéité de la porte est inexistante et donc aussi le bruit (en photo) L'emplacement de l'hôtel est excellent, dans un quartier anim... read more
Business response:
Didier, it's great to hear you found our location and rooftop to be wonderful assets. However, we feel your concern about the constant sound and room maintenance. It is our priority to make our guests' stay as comfortable as possible and we're sorry this wasn’t fully achieved during your stay. Be assured that all your feedback has been shared with our team to rectify these concerns. We would be glad to ensure your next stay with us is better, focusing on comfort and peace. Kucuk Bag Hotel Manager
Fair camera mini non vale i 1000 euro pagati con odore a hot dog ogni volta che si tornava anche tenendo le finestre chiuse. In due non potevamo camminare tra i letti ci aspettavamo molto di più dato il prezzo pagato che non includeva la colazione Rumore notturno di tubature, dormire è stato difficile la posizione eccellente, te e caffè gratis nel piano inferiore, il signore e del deposito bagagli è stato molto gentile
Business response:
Astrid, your feedback is crucial for improving our service. It's excellent to know that our location was ideal, our complimentary tea and coffee were appreciated, and you found our luggage handling service satisfactory. We're sorry to hear about your concerns regarding the room size, accompanying scent, and some disturbances you experienced. Be assured that we aim to provide the best possible comfort at a reasonable value and we are continuously working on the overall enhancement of the guest experience. Rest assured, your i... read more
Avantage de cette chambre: proche de tout: gare, restaurants commerces et. Hôtel central Absence de chaise dans la chambre (au moins 1) Chambre trop petite.
Business response:
Francienna, we regret to hear your stay was not up to your expectations due to the room size and the absence of furniture. We continually strive to enhance our guest experience, and your feedback will help us do so. Thank you for sharing. Kucuk Bag Hotel Manager
Nefasta i cara. Massa coses. L'habitació era excessivament petita, diferent de les imatges de la reserva a booking. Algunes tovalloles no estaven gaire netes i faltava espai, no podíem ni guardar les dues maletes a l'armari. Tanmateix, també cal destacar les llargues esperes per l'ascensor, només n'hi ha 1 per 14 pisos de desenes d'habitacions. Insuficient. La localització és segurament l'única cosa bona de l'Hotel.
Business response:
Joan, agraïm els teus comentaris. És un plaer saber que has trobat la nostra ubicació ideal. No obstant això, lamentem escoltar els vostres sentiments sobre la mida de l'habitació i les discrepàncies que vau percebre a partir de la informació que es mostra. En els membres del nostre equip esforcem per mantenir els més alts estàndards de neteja i els vostres comentaris ens ajudaran a millorar. A més, entenem la seva preocupació pel que fa als temps d'espera dels ascensors i treballem constantment per optimitzar-ho. Esperem te... read more
Disappointing On Saturday night both elevators were out, this is my second stay at this place and they had an elevator down last time as well in our group’s prior stay around the same time of the year. We were in high floors and we had to go up the stairs carrying our equipment and bags. Friendly staff. Great location.
Business response:
Damian, thank you for your feedback. We appreciate your kind words about our team's friendly disposition and our beneficial locale. However, we're also aware of your concerns regarding elevator maintenance during high occupancy periods. We promise this aspect of our service is constantly under review to ensure the comfort of all our guests. Your inputs are immensely valuable, and we look forward to the chance of hosting your stay again in the future. Kucuk Bag Hotel Manager
Disappointing On Saturday night both elevators were out, this is my second stay at this place and they had an elevator down last time as well in my prior stay. I was in the 11th floor and had to go up the stairs with my heavy backpack which took a while. Great Location! Super friendly staff!
Business response:
Damian, it's disheartening to read about the challenges you faced during your stay. Your experience with our elevators is certainly not indicative of the high standards we strive to provide. We understand the inconvenience this caused, especially given you were on the 11th floor. On a positive note, it's great to hear that you enjoyed our premium location and found our team members to be exceptionally welcoming. Your feedback is critical in helping us improve, and we look forward to providing you with an enhanced experience ... read more
Stadthotel mit guter Lage mehr nicht.. - Unfreubdliche Rezeption - Altes Hotel / Einrichtung - 14 Etagen und über 8 Nächte nur 1 von 2 Fahrstühlen funktionsfähig - Bett sehr weich Die Lage ist super. Der Concierge war sehr freubdlich.
Business response:
Fabian, it's great to hear you found our location convenient and enjoyed the pleasant service from our concierge. However, we regret learning about your concerns. We acknowledge your comments about the reception, the hotel decor, as well as the elevator situation. We strive to maintain all areas accordingly, and your comfort is absolutely important to us. Your feedback regarding the bed is also taken on board. Do give us the opportunity to serve you again, we are confident that we can provide a better experience in the futur... read more
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Frequently asked questions about La Quinta Inn & Suites Manhattan
How is La Quinta Inn & Suites Manhattan rated?
La Quinta Inn & Suites Manhattan has a 3.9 star rating with 15,146 reviews.
When is La Quinta Inn & Suites Manhattan open?
La Quinta Inn & Suites Manhattan is closed now. It will open at 12:00 p.m.