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La Quinta Inn & Suites Marble Falls
- Hospitality
- Marble Falls, TX
About this business
Location details
501 Hwy 2147 West, Marble Falls, TX, 78654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Will not return. Overpriced for quality. Decor is dated. Pillows are like rocks. Breakfast was adequate; location was good.
One and done All the dirt on the floors and counters, phone did not work, I left my $200 tempurpedic pillow and still no one has gotten back to me about it. I was kept on hold for 25 minutes when I first called about the pillow. Location
Overall, the balcony and view was nice, but the room was very dirty and I was not satisfied. Room was dirty. Sheets had stains on them. Shower drain did not work. Room smelt mildewed. Shower smelt like urine and the shower head was filthy. The staff was friendly and answered questions. View was nice.
Business response:
Thank you for your feedback. We appreciate that you took the time to let us know about your stay at the La Quinta Hotel in Marble Falls. We apologize for the deficiencies that you have mentioned regarding the room; the housekeeping staff has been alerted to your concerns and the responsible staff members have been reprimanaded for failing to clean the room properly. We are glad that you had an otherwise enjoyable stay with us. We hope to see you again during your next visit to the Texas Hill Country.
Fair
Poor May be because of covid but who knows. Was extremely disappointed in the room. For 283 dollars one would expect cleaniness. The fan over the bed had a layer of dust I could see from the other side of the room. The wall outlet was broken in pieces. The bathroom tiles were possibly breaking or peeling off. The display for the showering items was broken. Not sure when the coffee machine was even cleaned last was it was caked with coffee ground residue. The smell was pungent and didn't smell clean like previous stays. We di... read more
Business response:
Thank you for your feedback. We appreciate that you took the time to let us know about your stay at the La Quinta Hotel in Marble Falls. We are sorry that your stay was not totally enjoyable and assure you that your concerns will be addressed. We have started deep cleaning all the rooms, this is difficult to do during the busy time especially with staffing shortages but we hope to have all the rooms done soon. As you are aware our Governor has not mandated mask wearing and despite our fervent attempts to have everyone wear o... read more
Bad Clean area Had sewer smell in the first room
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Marble Falls. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The housekeeping staff have been alerted to your concern and they are working diligently to find out the cause of the stink which has dissipated. Your business is appreciated and we hope to have the opportunity of serving you again soon.
I’d seek out another place next time Needs updating - awful gold yellow color And areas in the bathroom wall which had been damaged, probably water damage but terrible patch job.
Business response:
Thank you for your feedback. We appreciate that you took the time to let us know about your stay at the La Quinta Hotel in Marble Falls. We are sorry that you do not care for the gold color but we are part of a 155 acre development with an architectural control committee that requires an Old World Tuscan design. If you are looking for a contemporary design then this hotel is not for you.
Very disappointing Breakfast was all cold foods, (hard boiled eggs, cereal, bite size muffins and toast) which I would not call that a breakfast, the bed was as hard as a rock. The vending machine on our floor was empty of 3 different drinks, the people above us had kids and dogs and we heard them barking and the kids running across the floor till late at night. Location
Business response:
Thank you for taking the time to share your experience of the La Quinta Inn & Suites Marble Falls. We are sorry that you were not totally satisfied with the breakfast, unfortunately, we are obligated to abide by precautions taken by La Quinta; we just received word yesterday that we can resume our regular breakfast. As far as the beds, they are the most popular bed in the lodging industry; I personally used them at my house for 3 months before installing them in the hotel. We have had dozens of guests inquire about where the... read more
Just ok Price for what I got. The room, the furnishings, fans, A/C system just all old and worn. Poor due to covid didn’t have to be but was.
Frequently asked questions about La Quinta Inn & Suites Marble Falls
How is La Quinta Inn & Suites Marble Falls rated?
La Quinta Inn & Suites Marble Falls has a 4.5 star rating with 4,248 reviews.
When is La Quinta Inn & Suites Marble Falls open?
La Quinta Inn & Suites Marble Falls is closed now. It will open at 12:00 p.m.