This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites New Braunfels
- Hospitality
- New Braunfels, TX
About this business
Location details
365 Hwy 46 South, New Braunfels, TX, 78130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
We will not stay there again. We needed help to get the TV working properly. The bed was very, very hard. We got fresh towels every day
De paso Mantenimiento en Tina están oxidadas y desgastadas Hora corta de desayuno hasta las 8 Ubicación
Okay
Admisible Las habitaciones están un poco viejas Está muy bien ubicado para mis necesidades
Business response:
¡Gracias por su retroalimentación! Me complace saber que usted tuvo tan grata estancia en New Braunfels La Quinta. Nuestro equipo está deseoso de proporcionarle un servicio excepcional nuevamente en el futuro. Nuestro compromiso es servir a nuestros huéspedes de la mejor manera posible, y esperamos siempre exceder sus expectativas. Nos vemos pronto. Frank O.
Friendly Staff But Uncomfortable Lodging.. . The sheets were thin, the pillows were as firm as the bed, & the shower wouldn't stop dripping. Our room keys kept deactivating - My boyfriend had to climb over the pool fence to get back inside the hotel because it deactivated on us when we went to the hot tub. The hot tub was broken, & there were no signs telling us so, & I had been sitting in it for 15 minutes, waiting for it to warm up. Housekeeping & staff were very friendly & helpful. I also enjoyed the eggs, sausage, & baco... read more
Business response:
I apologize for the issues you had during your stay. Looks like we fell short on your expectations. I will have our maintenance and housekeeping address the issue that you have brought to my attention. Frank Ortiz
it was mediocre The bed was extremely uncomfortable and the cost for the room was way to EXPENSIVE for what was offered. Staff was accommodating
Business response:
I am sorry to hear you had a bad stay and that the beds were not comfortable. If you don't mind letting us know which room that was we would greatly appreciate it. Thank you for your feedback. Rick Flores
I will not stay at this place agan and don't recommend it to anyone. room was dirty, found dog food on the floor, bathroom door wouldn't close, toilet not flushing.
Business response:
I appreciate your feedback and apologize for the issues you had during your stay. I will speak with my staff regarding this. Rick Flores
Terrible! Unfriendly staff. Room was extremely small for a two double bed room. Desk was positioned between between bed and wall. You could not even pull chair out. Breakfast was less than appealing. Probably the last time we use LaQuinta.
Business response:
I apologize for the issues and will speak with my staff regarding this. Rick Flores
Just ok, not great. It seemed like the hotel was a little short staffed during the evening. Our bed linens were dirty and there was no one available to changed them. We picked up sheets from the front desk and when we got back to the room realized we were given the wrong size. Then we went back down to get the right size. The hotel looked as if it could have been cleaned with a little more effort. The bed was uncomfortable as well as the pillows. The air conditioner made a loud noise when it was coming on and off. The option... read more
Business response:
I apologize for the issues you had during your stay. Looks like we fell short on your expectations. We typically have two people working in the evening. Rick Flores General Manager
Frequently asked questions about La Quinta Inn & Suites New Braunfels
How is La Quinta Inn & Suites New Braunfels rated?
La Quinta Inn & Suites New Braunfels has a 3.8 star rating with 2,403 reviews.
When is La Quinta Inn & Suites New Braunfels open?
La Quinta Inn & Suites New Braunfels is closed now. It will open tomorrow at 12:00 p.m.