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La Quinta Inn & Suites New Braunfels
- Hospitality
- New Braunfels, TX
About this business
Location details
365 Hwy 46 South, New Braunfels, TX, 78130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair Cleanliness Mattress on sofa bed Hotel Out of pillows
Business response:
I apologize for these issues. I will speak with my staff and Head Housekeeper regarding this. Rick Flores
Blah. The advertised price and actual price were different... did not get my money's worth. Over priced for what we got
Business response:
I apologize for this, can you tell me a little about what happened? Rick Flores
Great location for water park but not worth the money Hot tub was broke. Bugs in the room.Stains on sheets. Couch bed was broke. Could here animals barking. It was close to schlitterbaun.
Business response:
I apologize for the issues you had during your stay. I will have my Head Housekeeper and Maintenance person look into this .
Huge disappointment The overall stay was a huge disappointment. This hotel was dirty and smelled like mold and mildew in our room. The bathroom was dirty,like it gets wiped down, but hadn't had a real deep clean in a long time. The carpet is way past a deep cleaning and should be replaced. If I had a little baby, I wouldn't let him/her crawl on it. I was charged $100 a night, but for the conditions it feels like I should have only had to pay $50 a night. La Quinta needs to re-amp and improve this location's hotel. I choose L... read more
Terrible hotel Basically everything. They do not have cribs or pack and plays, the toilet didn't work good, and had to have maintenance come and repair. Just not a good stay.
Disappointing Had to take cold showers. Breakfast was good..
Stay at betters place for cheaper pricing. Everything, not my money's worth.
I will not stay there again. I didn't like the holes in the wall the beds were uncomfortable and the continental breakfast was awful. I realize the hotel is under construction but make sure the room is finished before starting to renovate another one. The location was perfect.
Construction impeded a comfortable space beginning with a very difficult access to the location. Clock missing from room. When cal;ling to ask for a phone was told she would take a look in storage and see what might be available and suggested I come down if one was found and get the phone. I told her I was in pajamas. She said she would call back. A long while later, she was at our door with a phone. The employee in the breakfast room was great and very helpful in spite of the too crowded space and uncomfortable situation. S... read more
Frequently asked questions about La Quinta Inn & Suites New Braunfels
How is La Quinta Inn & Suites New Braunfels rated?
La Quinta Inn & Suites New Braunfels has a 3.8 star rating with 2,403 reviews.
When is La Quinta Inn & Suites New Braunfels open?
La Quinta Inn & Suites New Braunfels is closed now. It will open tomorrow at 12:00 p.m.