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La Quinta Inn & Suites Orlando Airport North
- Hospitality
- Orlando, FL
About this business
Location details
7160 N Frontage Rd, Orlando, FL, 32812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The staff at the front desk was not friendly at all .
Business response:
Thank you for telling us about your experience. We will address this issue. Please accept our sincere apologies.
Transportation was good from airport, the staff super, but - no tv channels!!
Business response:
Ari, thank you for sharing your experience. We will look into this issue.
My booking waa not complete. They charged me extra for checking in early and the room stunk of smoke. The front desk staff was rude and I got double charged in US dollars. Will never visit there again.
Business response:
Jessica, we will be reviewing your account to see if there are any discrepancies. If we indeed duplicated your charge, then we will most definitely refund it. Sorry for the inconvenience.
This property looks nice when we first entered, however, the room itself smelled like 30 years of built up cigarette smoke. My throat hurt from the smell, it was that bad.
Business response:
Kaleigh, we are very sorry that you have had this terrible experience during your stay. We will look into this issue. We are a smoke free hotel.
There was cockroaches in the elevator and seen one in our room
Business response:
Gabriel, we are very sorry for the inconvenience you encountered. We have reached out to our pest control vendor to address this issue.
The elevator was broken and making a dinging sound all night. The door to my room was warped and I could almost see into the hallway without opening it. I could hear every sound from the hallway and it woke me up several times.
Business response:
We are extremely sorry for this inconvenience caused by our malfunctioning elevator. We have since fixed this issue and working towards fixing the door issue.
The hotel was very nice. The weather was chilly and we could not get the heat on in our room. We were so cold all night. The front desk guy appears to be new and didn’t even offer to come up and see if he could do anything. We could not get another room because they were full and we were so tired, having just coming from the airport. I love Laquinta but this stay was the most uncomfortable.
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Airport North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope tha... read more
flight was cancelled last minute by airline neither Expedia or hotel will make any exceptions or credit for unused room
Business response:
Unfortunately, you paid Expedia for your hotel stay and should be working with them directly for a resolution.
The hotel offers very little, front desk could not even book us a taxi. Rooms are old and very basic. Hallway smelt of weed as we got out if elevator. Overpriced for what it has to offer. Never again or would not recommend.
Business response:
all of our amenities are posted on our website as well as expedia for your convenience
Frequently asked questions about La Quinta Inn & Suites Orlando Airport North
How is La Quinta Inn & Suites Orlando Airport North rated?
La Quinta Inn & Suites Orlando Airport North has a 3.9 star rating with 17,233 reviews.
When is La Quinta Inn & Suites Orlando Airport North open?
La Quinta Inn & Suites Orlando Airport North is closed now. It will open at 12:00 p.m.