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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Not staying here again. The property didn’t have enough disabled parking spaces. Keycard malfunction almost every day. Washers and dryers in laundry room are old and outdated and not enough. it was close to the airport.
Bad
Very Poor
Fair
Halloween was 2 weeks ago... apparently they're still celebrating it *I asked for a room on the lower floor due to a disability; the woman who checked me in was unpleasant about it and told me that they didn't have anything lower than the 6th floor and that the hotel was sold out. But that it was really close to the elevator, so it would be "convenient". *when we got to the room on the 6th floor, there was literally only 1 room that was further away from the elevator. *My travel companion went to use the bathroom and called ... read more
Business response:
Thank you for taking the time to provide us with your feedback. I understand you were unhappy with your recent stay. I want to assure you that we will be working with our team in order to address the issue that fell below expectation. We appreciate your candid review as it can only help us improve.
ok rooms limited shuttle times they said they had a shuttle to the airport. they did not! it starts at 9 am. it’s the only reason I stayed here large bed
Business response:
We apologize that we are unable to post our hours to the Booking.com website. We understand the inconvenience this causes.
Disappointing stay i didn’t like that the breakfast line after 8am was like nothing I’ve ever seen. There was hardly enough disabled parking for that large size of a hotel. Every day after the first day, the key card didn’t work which was frustrating, because I had to go back downstairs to the reception and get it reprogrammed. The laundry washer and dryer were old and outdated. For a hotel that sized (8 floors) should have at least two laundry rooms with fairly new washers and dryers. No complimentary water for the coffee p... read more
Business response:
We appreciate your candid review as it can only help us improve.
very disappointed in this location and would never return The entire place was filthy, I am not a germaphobe by any means and I have never written a bad review. Even the elevators were awful and dirty from floor to ceiling. The room itself was tidy but was not clean. It had a musty, dusty, stale smell to it so bad that I left to purchase a candle. The outlets were covered in dirt, the corners in the bathroom were dirty the toilet flushed so hard that water splashed to the bathroom counter, there was no liner in the waste bas... read more
Business response:
We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We will be working with our maintenance team to address the issue room 444, so this doesn’t happen again.
Bad
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 13,799 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.