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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
once was enough hair in the sink. No diet drinks in machine sink had black hairs in it
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again.
Disappointing
the location and lobby were nice. the rooms not so much. the beds were very uncomfortable it was clean with security
Business response:
Thank you for taking the time to provide feedback on your recent stay. Please know that your feedback is extremely important for us to continue to improve our service. We strive to offer a smooth and comfortable stay for our guests and it seems we fell short during your stay. Please accept our sincere apology. We encourage you to please reach out to us in regards to your stay.
Bad Found crack pipes under bed roaches and ac was out Breakfast bed bathroom
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again.
Bad nothing no like
Business response:
Dear Valued Guest Thank you for choosing our hotel for your lodging needs. It appears that we did not meet your expectations and our normally high standards. I would like to apologize for the condition of the room. Rest assured, we will be speaking directly with all the team members who played a role in your experience. It is our responsibility that our guest feels assured and optimistic about their stay with us. We will use your feedback to help us understand and develop winning habits for you and guests alike. Hope to see ... read more
Poor
Poor My truck was broken into twice and the stuff did nothing to help
Business response:
We apologize you had this experience during your stay, I assure you we do care if something like this happens, unfortunately, some things are out of our control but we would be happy to cooperate with any investigation. We know the refund we gave you does not compensate for the inconvenience.
never again. was unaware that ya charge for checking early. we stay there before and have never been charged. I have never stayed there again. you should post that on your website, I don't like surprises. DID NOT LIKE THE BREAKFAST
Business response:
Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area.
Unfortunately our stay didn’t happen. We actually did not stay at all after going through two very disgusting rooms. The rooms were actually suites with the bedroom separate which that was the only thing I looked forward to. Upon entering the first room we noticed a stain/residue on the coffee table. We then did our usually room inspection and were very disgusted by the things we found in the bathroom and other areas. Jon helped get us a different room and was very apologetic and the next room was just as bad. It makes me wo... read more
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 13,799 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.