This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor
There was long strands of hair in the bed and in the tub I did not get my military discount Liked location
Business response:
Thank you for rating our hotel and for your service! We hope in the future Booking.com will honor your service.
Bad Hated every thing Dirtiest place I have ever stayed. Did not take a shower as I was going home. The bath room shows were all dirty. Bed linen was spiked. Room smelled worst nightmare
Business response:
We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We will be working with our team to address the issue, so this doesn’t happen again.
Fair Out dated. Bathtub looked dirty. Non-smoking room but burns on sink. Room had a musty snell.
Business response:
Thank you for the candid feedback. We will work to improve.
Poor Room needed to be updated. Beds very small and uncomfortable bathroom very out dated. Smelled like mold. Location was good
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, LQ Customer Care
I would not stay there again, but I would like to take the staff with me wherever I stay next The hotel is more like a motel! The suite was dirty and outdated. The dust on the carpet was visible! I was constantly coughing. The furniture was dirty and there was an unidentifiable red stain on the sofa. The bathroom floor had hair and dirt all over and the toilet, sink and tub was stained. I asked for the room be cleaned and the stains still did not come out of the bathroom appliances and the maid did the best she could with th... read more
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, LQ Customer Care
Fair No hacen la limpieza de la habitación diariamente.
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, LQ Customer Care
Muy mal servicio a cliente . El personal no fue nada amable, parecía que les molestaba atender a.la gente. Pedimos que nos limpien el cuarto y no lo hicieron. Las camas son muy chicas. El transfer hotel aeropuerto es solo de 9am a 9pm La ubicación está perfecta y el desayuno es bueno. En general esta limpio.
Business response:
Thank you for the candid feedback. We will work to improve.
Hotel itself was very nice Being next to an airport you would think the shuttle from the hotel to the airport would start sooner than 9 am. We had to get to the airport by 6:30 am and had to call a cab which was another $16.00. All the other airport hotels we've stayed in began by at least 6 am. They should say the time the shuttle starts on their website. I would have used another hotel Bed was comfy. Left too early to get the breakfast
Business response:
Thank you for sharing your experience.
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 13,799 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open at 12:00 p.m.