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850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing The tubs in the room are stained and looked dirty. We changed rooms because the shower was broken. Overall disappointed with the appearance of the hotel. We expected more due to location and previous stays at other La Quintas. I would not go back to this location. Very disappointing and waste of money. Also no room service was available. Had to go down to front desk for towels, etc Location
Business response:
We take pride in our guests being satisfied and apologize that we were unable to meet that expectation.
Limpieza deficiente El hotel no da servicio de limpieza del cuarto durante la estancia. Hay que ir a recoger toallas limpias al front desk, el area de desayuno no está limpia. Solicité que aspiraran la alfombra del cuarto y nunca lo hicieron. No lo recomiendo.
Business response:
We regret that you were unsatisfied with our new service standard.
NA None None
Business response:
Thank you for the rating.
Fair
Disappointing
My stay here was not pleasant. I will not stay here again. The rooms smelled. The lamp shades were clearly dirty. The bathroom was not clean. The a/c made loud noises all night. Also the room was not updated as the pictures online. I would not book again at this hotel. The only thing that I liked was the front desk customer service
Business response:
Thank you for sharing your experience. We will work with our housekeeping team to ensure this does not happen again.
Tuvimos un lugar para dormir Muy sucio, no hacían el aseo, muy caro, salió una cucaracha 🪳, el personal del desayuno de mal humor Ubicación
Business response:
Thank you for your feedback, we will use your comments to make improvements
Disappointing necesita reemodelacion esta muy viejo para el precio pague 450 dls por dos noches
Business response:
Thank you for your feedback, we will use your comments to make improvements
would never stay again. dirty rooms and no cleaning of the room. don’t clean the rooms, very dirty.
Business response:
Thank you for your feedback, we will use your comments to make improvements
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 13,917 reviews.
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.