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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Poor Me cobraron dos veces por la misma reserva, me cancelaron una, pero no me hicieron devolución del dinero
Premises seemed unsafe Way too many pets and guests grilling (bbq) made hotel seem unsafe and cheap. Location
HORRIBLE!! When I complained the showed me another suite which was the same the rooms were filthy! the bathroom was old and dirty, the chairs in the suite were filthy looks like they came from a garbage dump and THERE WERE ROACHES!!! I have pictures of everything location by airport
Business response:
At La Quinta, we work very hard to make sure all our guests have a comfortable stay and we back it up with a 100% satisfaction guarantee. We take a proactive approach by internally inspecting each room and having external pest control companies provide treatments. We apologize that during your stay you had an unpleasant experience and hope you will consider staying at La Quinta in the future.
Fair
Poor
There was long strands of hair in the bed and in the tub I did not get my military discount Liked location
Business response:
Thank you for rating our hotel and for your service! We hope in the future Booking.com will honor your service.
Bad Hated every thing Dirtiest place I have ever stayed. Did not take a shower as I was going home. The bath room shows were all dirty. Bed linen was spiked. Room smelled worst nightmare
Business response:
We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. We will be working with our team to address the issue, so this doesn’t happen again.
Fair Out dated. Bathtub looked dirty. Non-smoking room but burns on sink. Room had a musty snell.
Business response:
Thank you for the candid feedback. We will work to improve.
Poor Room needed to be updated. Beds very small and uncomfortable bathroom very out dated. Smelled like mold. Location was good
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, LQ Customer Care
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 14,018 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.