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La Quinta Inn & Suites San Antonio Airport
- Hospitality
- San Antonio, TX
About this business
Location details
850 Halm Blvd, San Antonio, TX, 78216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
it was fine. Nothinf great — probably will not come back. the front desk lady with long green hair!!!! rude, wasn’t nice or helpful or nice. bathrooms were dirty. it was convent only bc it was close to the airport. Courtney the front desk lady was the only nice and helpful person there!!!! she is probably the only reason I would consider coming back.
Business response:
Thank you for your feedback, We will address these comments with our staff.
Disappointing The tubs in the room are stained and looked dirty. We changed rooms because the shower was broken. Overall disappointed with the appearance of the hotel. We expected more due to location and previous stays at other La Quintas. I would not go back to this location. Very disappointing and waste of money. Also no room service was available. Had to go down to front desk for towels, etc Location
Business response:
We take pride in our guests being satisfied and apologize that we were unable to meet that expectation.
Limpieza deficiente El hotel no da servicio de limpieza del cuarto durante la estancia. Hay que ir a recoger toallas limpias al front desk, el area de desayuno no está limpia. Solicité que aspiraran la alfombra del cuarto y nunca lo hicieron. No lo recomiendo.
Business response:
We regret that you were unsatisfied with our new service standard.
NA None None
Business response:
Thank you for the rating.
Fair
Disappointing
My stay here was not pleasant. I will not stay here again. The rooms smelled. The lamp shades were clearly dirty. The bathroom was not clean. The a/c made loud noises all night. Also the room was not updated as the pictures online. I would not book again at this hotel. The only thing that I liked was the front desk customer service
Business response:
Thank you for sharing your experience. We will work with our housekeeping team to ensure this does not happen again.
Tuvimos un lugar para dormir Muy sucio, no hacían el aseo, muy caro, salió una cucaracha 🪳, el personal del desayuno de mal humor Ubicación
Business response:
Thank you for your feedback, we will use your comments to make improvements
Disappointing necesita reemodelacion esta muy viejo para el precio pague 450 dls por dos noches
Business response:
Thank you for your feedback, we will use your comments to make improvements
Frequently asked questions about La Quinta Inn & Suites San Antonio Airport
How is La Quinta Inn & Suites San Antonio Airport rated?
La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 13,882 reviews.
When is La Quinta Inn & Suites San Antonio Airport open?
La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.