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La Quinta Inn & Suites San Antonio Airport

3.9

About this business

Location details

850 Halm Blvd, San Antonio, TX, 78216, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.913,917 reviews
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Ruth's profile image
Ruth 
3 years ago

I won't be coming back! Breakfast was meh, fake eggs, frozen sausages, basic breakfast. The room smelled musty, good thing we were able to open up the window. The pool was super cold for my liking and over crowded with kids. I saw a group of females with their kids that probably were not guests of the hotel. After they were done swimming, they went straight to their car in the parking lot and left. The hot tub looked nasty, I didn't bother going in the pool or the hot tub. Free parking 

Business response:

Thank you for your feedback, we will work to make improvements. 

Jorge's profile image
Jorge 
3 years ago

Disappointing Estaba muy sucio!!!!! Las camas y almohadas estaban bien, el café rico. 

Business response:

We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. 

Misti's profile image
Misti 
3 years ago

Disappointing The cleanest part of hotel is at front checkin , everything else was dirty … our room was dirty the hallways looked like the carpet hasn’t been cleaned or washed since it opened … it’s a very dated motel … our car got broken into when we were there and staff was rude and wasn’t very helpful about it ….you don’t even get enough towels for all the guest… we had to ask for more towels ..they won’t clean your room if you star more than one night…. It was not a good experience it felt like a 1 star hotel ..one of th... read more

Business response:

In looking at your recent stay it looks like our front desk agent didn't annotate any issues you might have reported. Let me start by saying that it is unacceptable to come into a dirty room. We try to address issues as they are reported and regret we did not do this for you. We will work with our team to improve for you and future guests. 

Marta's profile image
Marta 
3 years ago

Bad 

Rosario's profile image
Rosario 
3 years ago

Fair Meti la llave habia una persona dentro Nos dieron un cuarto ocupado. Tuve que formarme otra vez La gente de la recepción grosera indiferente incapa citada 

Business response:

Thank you for your candid feedback. 

Beatriz's profile image
Beatriz 
3 years ago

NO HAY SERVICIO DE LIMPIEZA Que LIMPIEN los cuartos, de perdido los baños En una estancia de 4 noches NINGÚN día hicieron LIMPIEZA de la habitación 

Business response:

Thank you for the candid feedback. 

Erica's profile image
Erica 
3 years ago

never again not so great ants everywhere got ant bites bees in bushes and also vehicles got broken into and all staff and others said oh yeah happens often maybe better security if u know it happens often kinda sad nothing 

Business response:

We apologize you had this experience during your stay, I assure you we care if something like this happens, unfortunately, some things are out of our control but we would be happy to cooperate with any investigation. 

Ricardo's profile image
Ricardo 
3 years ago

Never again Very old hotel, furniture an carpets.... the bathroom was very dirty, we have to buy cleaning supplies to clean the toilet but it was not enough, a lot of hairs in the shower... the air conditioner was full of dust..... I had reserved for 4 nights but after seeing all that, we check out after the first night. 

Business response:

We apologize for the condition of your room, We will work to make improvements. 

Hugo's profile image
Hugo 
3 years ago

Fair que no limpiaron el cuarto en las 3 noches que estuvimos precio ubicación 

Business response:

Thank you for your feedback 

Frequently asked questions about La Quinta Inn & Suites San Antonio Airport

How is La Quinta Inn & Suites San Antonio Airport rated?

La Quinta Inn & Suites San Antonio Airport has a 3.9 star rating with 13,917 reviews. 

When is La Quinta Inn & Suites San Antonio Airport open?

La Quinta Inn & Suites San Antonio Airport is closed now. It will open tomorrow at 12:00 p.m.